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Capitol Chevrolet

Austin, TX

4.8
2,327 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,327 reviews

August 05, 2020

Great dealership that really hustled to find the exact car that we wanted. Went above and beyond what other dealerships didn’t do. Even when the vehicle we wanted wasn’t in stock, Capital Chevrolet sales More

by jdromo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Smiley, Joe Garita, Kelton Huges
Aug 06, 2020 -

Capitol Chevrolet responded

Thank you for the excellent review, Carole! Congratulations on your new ride! Sincerely, Alex Flores, General Manager

August 04, 2020

The entire team was Very nice while selling the car to us and stayed late for us. Finance department(Greg) sold extended warranty to us without any explanation of deductible for it. I have been trying to More

by Dhaval
Recommend Dealer
No
Employees Worked With
Greg (finance), worked with a manager that day but don’t remember his name. He was the only manager that evening that stayed late to finish the sale on 07.06.2020., Ernesto Acosta
Aug 07, 2020 -

Capitol Chevrolet responded

We sincerely apologize for the inconvenience. Your feedback is greatly appreciated and hope that we can still answer your questions regarding the extended warranty that you purchased. We are more than happy to assist in getting you the information that you are requesting. Thank you again for bringing this to our attention and you should hear from us shortly to provide you with the information you requested. Have a safe and blessed weekend.

July 29, 2020

After being to several Chevy dealerships and not getting good service we came to Capital. I am so glad we did! Jessie gave us the best service and made sure we were happy! Thank you Jessie and Capital Ch More

by Cara Flory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Polk, Brett Buele, Richard Reynaga, Jessie Polk
Jul 29, 2020 -

Capitol Chevrolet responded

Cara, thank you for the positive rating and review! We are delighted to know that you find us to be the best Chevy dealerships around and that Jessie provided you with excellent service. Congratulations on your new 2021 Chevrolet Tahoe and we hope to see you again in the future! Sincerely, Alex Flores, General Manager

July 27, 2020

Excellent they knew what I was looking for in New truck. They worked very hard to make it happen even though I g ot impatient. More

by Timothywchavis
Recommend Dealer
Yes
Employees Worked With
Ana and Adam
Jul 28, 2020 -

Capitol Chevrolet responded

Congratulations on your new truck, Timothy! We are glad to be of service and if there is anything else we can help you with please don't hesitate to ask. Safe travels. Sincerely, Alex Flores, General Manager

July 25, 2020

Capital Chevy has helped our family with the purchase of 2 new vehicles in the past 5 months. Bobby Soto is awesome at what he does and making the deals happen! I highly recommend Capital Chevy and Bobby. More

by BianxSoto
Recommend Dealer
Yes
Employees Worked With
Bobby Soto
Jul 27, 2020 -

Capitol Chevrolet responded

Thank you for the positive feedback! We are delighted to know that you found Bobby to be friendly and thorough. Congratulations on your new vehicle! We appreciate your recommending us and we hope that you will visit us again! Sincerely, Alex Flores, General Manager

July 23, 2020

Horrible experience with their service department. Make you wait days even for diagnosis even with appointment. Then even trying to get ahold of some one in their service department is horrible as well. More

by RustyBandito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will
Jul 24, 2020 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. We regret your most recent visit with us was not up to the standards we strive for. If you are willing, please give our Customer Relations Manager a call at (512) 445-1249 ext. 1138 so we can discuss your experience further. We look forward to hearing from you. Sincerely, Alex Flores, GM

July 13, 2020

Excellent deal and customer service. Thanks for delivering it to our home as well...can’t beat the service we received in both sales and finance. More

by Crawford
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Ernesto Acosta
Jul 14, 2020 -

Capitol Chevrolet responded

Crawford, thank you for the positive feedback! We are delighted to know that you found our team to be friendly and thorough. Congratulations and we hope that you will visit us again! Sincerely, Alex Flores, General Manager

July 11, 2020

I really liked the experience I had while buying my son his first car, very fast process. I had trust in the salesman and I’m satisfied overall More

by Luz E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos E. Mora
Jul 13, 2020 -

Capitol Chevrolet responded

Thank you for leaving us a great review, Luz E! We hope your son enjoys his new car! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, Alex Flores, General Manager

July 06, 2020

A great outstanding with excellent service. Friendly hard worker. Dedicated to assist in anything possible with his client. I felt very welcomed with the help More

by Ricky91
Recommend Dealer
Yes
Employees Worked With
Johnson Reyes
Jul 07, 2020 -

Capitol Chevrolet responded

Ricky, thank you so much for the five star rating and choosing Capitol Chevrolet for all of your vehicle needs. We look forward to working with you again. Sincerely, Alex Flores, General Manager

July 06, 2020

Amazing work! Appreciate the communication and care by Johnson Reyes and the team. Had the patience and understanding to help us through the entire process. Thanks!! More

by jerryhh2015
Recommend Dealer
Yes
Employees Worked With
Johnson Reyes, Brett
Jul 07, 2020 -

Capitol Chevrolet responded

Jerry, thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Capitol Chevrolet. Johnson is outstanding & we are lucky to have him on our team. We appreciate you choosing us & we hope to see you again soon. Sincerely, Alex Flores, General Manager

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