
Capitol Chevrolet
Austin, TX
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Worst car experience ever! Staff were so unprofessional and did not know what they were doing. Every department that I talked to has told me “they don’t know what goes on back Staff were so unprofessional and did not know what they were doing. Every department that I talked to has told me “they don’t know what goes on back here” in regards to the previous department I spoke to. I sent everything in 4 days in advance to buying this car and was told to just come in to sign some paperwork and all would be good. I was there for over 3 hours. Nothing has been done and they didn’t even know where our wired money was or the bankers check. Now they have called me multiple times in regards to things that need to be handled through the banker. They also have charged me for add ons I told them I did not want and did not put the add ons on my car. Worst experience ever. More
Everyone was very helpful and nice. They were very patient in explaining the process of leasing to us and answered all of our questions. They were very patient in explaining the process of leasing to us and answered all of our questions. More
Sales staff was not pushy at all when I asked where to go for service department. The gentleman was very kind and pointed that out for me! Service staff, very professional and informative! for service department. The gentleman was very kind and pointed that out for me! Service staff, very professional and informative! More
Manager Tyler was amazing. Even there a few times with the same issues and Tyler was able to get my car in and out. He was kind, professional and so kind. Thank you! Even there a few times with the same issues and Tyler was able to get my car in and out. He was kind, professional and so kind. Thank you! More
Frank Cerda is the man! Frank helped me get exactly what I asked and took care of me and my family. Thank you to the team at Capital Chevrolet! Frank helped me get exactly what I asked and took care of me and my family. Thank you to the team at Capital Chevrolet! More