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Capitol Chevrolet

Austin, TX

4.8
2,418 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,418 reviews

March 25, 2025

Worst car experience ever! Staff were so unprofessional and did not know what they were doing. Every department that I talked to has told me “they don’t know what goes on back More

by Kaylie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keren Bonilla
Mar 27, 2025 -

Capitol Chevrolet responded

We are sorry to hear that you are not satisfied with your experience. We strive to provide clear communication and efficient service, and it’s concerning that your visit didn’t meet those standards. To help resolve the issues you've raised, please contact our Customer Relations department at customerrelations@capitolchevy.com. We would like to address your concerns and work toward a solution.

March 24, 2025

Amazing service. Kept me updated always. would recommend to anyone. Gave me 100% always. Positive. More

by Angel Salgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 25, 2025 -

Capitol Chevrolet responded

Thank you for your fantastic feedback! We're so glad to hear that you had an amazing experience and felt kept in the loop throughout the process. Your recommendation means a lot to us, and we're thrilled that you felt like you received 100% of our best service. We truly appreciate your positivity and look forward to serving you again in the future!

March 24, 2025

This was my 4th purchase at this dealership so most likely I will be returning as I was treated the best More

by Moldham71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt and marty
Mar 26, 2025 -

Capitol Chevrolet responded

Thank you for your continued trust in us! We’re thrilled to hear that you had another great experience and that our team made you feel valued. We look forward to welcoming you back for your next purchase!

March 24, 2025

Everyone was very helpful and nice. They were very patient in explaining the process of leasing to us and answered all of our questions. More

by Clayton Moy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt, Marty Veliz, Keren Bonilla
Mar 25, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're glad to hear that our team was able to provide you with helpful and patient assistance throughout the leasing process. If you have any more questions in the future, feel free to reach out!

March 23, 2025

Overall was a great experience and was treated very well especially our seller Dami he exceeded all of our expectations! More

by edgar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dami
Mar 24, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Dami exceeded your expectations and provided you with great service. We’re so glad you had a positive experience, and we look forward to assisting you again in the future!

March 21, 2025

Staff was courteous and professional. My overall experience was great.would recommend them to anyone looking for a vehicle. More

by jennifercorrales79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Mar 24, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We’re glad to hear that you had a great experience and found our staff courteous and professional. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 21, 2025

Sales staff was not pushy at all when I asked where to go for service department. The gentleman was very kind and pointed that out for me! Service staff, very professional and informative! More

by Jjmcntsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Al Salihi
Mar 24, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We’re glad to hear that both our sales and service teams provided you with helpful and professional assistance. We appreciate your feedback and look forward to continuing to serve you!

March 20, 2025

Manager Tyler was amazing. Even there a few times with the same issues and Tyler was able to get my car in and out. He was kind, professional and so kind. Thank you! More

by agpena0581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Manager
Mar 21, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Tyler was able to take care of your car and get it sorted out quickly. It's wonderful to know that his kindness and professionalism made such a positive impact. We truly appreciate your feedback and are glad you had a great experience!

March 20, 2025

Always take care of us in a timely & efficient manner. We appreciate the quality of service. More

by Tara Herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 21, 2025 -

Capitol Chevrolet responded

Thank you for your continued trust in us! We're thrilled to hear that we’ve consistently provided you with timely and efficient service. We truly appreciate your feedback and are glad to know you're happy with the quality of care you’ve received. Looking forward to serving you again!

March 17, 2025

Frank Cerda is the man! Frank helped me get exactly what I asked and took care of me and my family. Thank you to the team at Capital Chevrolet! More

by dnlalcon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda, Keren Bonilla
Mar 18, 2025 -

Capitol Chevrolet responded

Thank you for your great feedback! We're so happy to hear that Frank Cerda took great care of you and your family, helping you get exactly what you asked for. We truly appreciate your kind words and your trust in our team at Capital Chevrolet. If you need anything else in the future, don’t hesitate to reach out! Enjoy your new vehicle!

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