
Capitol Chevrolet
Austin, TX
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Chevy was helpful for a colleges student working two jobs with only one vehicle. They got me in and out in good time and even gave me an iPhone charger to use when my phone died. with only one vehicle. They got me in and out in good time and even gave me an iPhone charger to use when my phone died. More
Alex Galvan is very professional and a great salesperson. With knowledge and understanding of what I need and want while getting me the best price. With knowledge and understanding of what I need and want while getting me the best price. More
My experience was really great from the beginning of the meet and great. My sales man went above and beyond to make sure that he could get me into a new vehicle. The finance representative was great also. meet and great. My sales man went above and beyond to make sure that he could get me into a new vehicle. The finance representative was great also. More
I have bought many vehicles, my experience with Travis Chavira With Capitol Chevy was by far the best I have had. Travis did not stop working til I got the truck I wanted for the price I needed. Chavira With Capitol Chevy was by far the best I have had. Travis did not stop working til I got the truck I wanted for the price I needed. More
Capitol provided a seamless experience I reached out late Thursday night through the internet and I was delighted to get a response within 5 minutes from Tyler Rodriguez. He provided the de I reached out late Thursday night through the internet and I was delighted to get a response within 5 minutes from Tyler Rodriguez. He provided the details I needed to make me feel comfortable enough to the point I felt I had to view and test drive the vehicle. We made arrangements to meet the next morning and my wife and I drove to Austin. Tyler to me was not your typical cars sales person who have annoyed me in my previous vehicle purchases. I come from a sales background and he is a keeper to your organization. He was very knowledgeable on the vehicle and presented a very comfortable environment for my wife and I. I will provide a minor comment to your Internet Sales Manager who was very passionate in his new position. Darting into a conversation and darting out quickly would have been less disruptive to the buying process as Tyler had already provided the sales pitch on why Capitol. A manager should be asking more details on the buying experience provided by the sales person under his/her direction. Thanks to all and we’ll be back should it be required. More
I had a VERY satisfied visit I didn’t take the car I wanted but I sure did get a truck I could afford and perfect payments. Just the right truck thanks to Ana she’s very nice and GREAT customer service wanted but I sure did get a truck I could afford and perfect payments. Just the right truck thanks to Ana she’s very nice and GREAT customer service. More
Over all great experience good selection great costumer service plan on coming back for the next time I purchase a new vehicle awesome dealership to shop at service plan on coming back for the next time I purchase a new vehicle awesome dealership to shop at More
Kelton Hughes was great. I started looking online for my truck. Kelton reached out and called, told him my budget and what I was looking for. He went right to work. Went in to Capitol Chevrolet, and in a ma truck. Kelton reached out and called, told him my budget and what I was looking for. He went right to work. Went in to Capitol Chevrolet, and in a matter of a few hours was out the door with my truck. Kelton was professional and easy to work with. Made buying my truck a fast and convenient. I am very happy with the deal I got... More
A World Class Experience-All in one place! Finding a Chevy Volt with everything I needed was quite a task. I had encountered a few rude salesmen. But once I reached out to Travis at Capitol Che Finding a Chevy Volt with everything I needed was quite a task. I had encountered a few rude salesmen. But once I reached out to Travis at Capitol Chevrolet, he jumped in and found me everything I was looking for! Might I add that he did this from almost 200 miles away. When we first spoke, he located the vehicle and shared specs and a welcome message. First thing the next morning, he had taken pictures and video of the car to show me some of the things I had asked for. The credit application process was easily done online and taken care of by the finance department. Travis secured the car for us and worked with the parts department to get us an extra accessory and have it ordered. Through it all, he even offered to drive the vehicle to us (if we were trading another vehicle in), arrange transport or pick us up from the airport, taking the strain of travel from us. We opted to drive and pick up the Volt, but that's not where the customer service ended. The car was detailed, cleaned, tank filled and battery charged. Pretty normal. But she was also parked under an awning to keep her out of the rain. This is a small detail really, but the magic is in the little things. Travis showed us all the cool features of the car, going above and beyond, helping me even pair my phone. To our surprise, the part that we thought would need to be shipped to us arrived! Our paperwork was ready to be signed when we arrived, which was a great help considering our drive. Brett gave us lots of options as far as additional coverage and considering what our actual needs were, we were able to find the perfect fit. In all of my experience with car sales, it's never been so easy! We also met with Monty who was there to help us with a rebate for the car! This is not something that I have seen advertised anywhere. Much less something that I expected a dealership to print out and review with me. Step-by-step directions that he provided would guide us through our part. This was incredible. Who doesn't love extra money?! Monty was also a features guru, walking us thought the MyChevrolet app and all the cool things we can do with it, and with our Chevy points. Then he and Travis helped us with OnStar readiness. We've purchased three brand new vehicles and 3 pre-owned vehicles, but none of those experiences even come CLOSE to the service we have received from Travis and his amazing team at Capitol Chevrolet! More