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Capitol Chevrolet

Austin, TX

4.7
2,866 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,866 reviews

June 02, 2022

Friendly and really work hard and will get you approved. Amy aa a salesperson yoy Rock. I have bought cars before but capitol will get you approved by working with you More

by wandap555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy capitol out south
Jun 03, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 02, 2022

Worked on my problem hopefully things went well and no return is needed on the work. More

by jarbnr2512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 03, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback, from all of us here at Capitol Chevrolet!

June 02, 2022

Nice very Clean everyone very friendly my sales person was very nice and helped us alot More

by anzures_angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Alvarado
Jun 03, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 01, 2022

Everyone very helpful and professional. Seneca I think is his name was very helpful specifically on those times I didn’t know what was wrong with my truck More

by Loraguilar1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seneca
Jun 02, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

May 30, 2022

I’ve bought 2 trucks from Capitol and had great experiences with both. The service department was just as great. More

by eusrodjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Norwood, Phillip Ahearn, Chase Smiley
May 31, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 28, 2022

Good and friendly service. The service advisor messaged me and kept me up to date on the process More

by Brownelvisbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lafayette Maurice
May 31, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 27, 2022

Mercedes was great! She was nice and professional. She explained the process from start to finish More

by Art.baraan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes
May 31, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 25, 2022

Best customer service to this date. Eddie and Monty does a great job.im happy More

by reasleymoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
May 26, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 26, 2022 -

reasleymoney responded

email address: reasleymoney@gmail.com

May 28, 2022 -

reasleymoney responded

Thanks for the excellent customer service and experience that I received from Eddie Balderas at your dealership. Eddie was highly recommended by others whom I had talked to and he lived up to my expectations from start to finish. He assisted me throughout my entire purchase and updated me constantly about my vehicle when it was to arrive. I loved the vehicle when I saw the finished product as they drove it out to me. Great job by Eddie and Monty as they both made me feel as though I was part of the Chevrolet family. Your dealership should be proud to have such individuals as these two to work for your company. Thanks again for the experience.

May 24, 2022

Great service with Andrew Was able to wait for my vehicle which was great for me. More

by Breebeach2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew service tech was great
May 25, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 23, 2022

Not sure what voo-doo magic this dealership performed to earn a 4.8 rating. My recent experience with Capitol was far from 4.8. I would give it a 1.0. They advertise vehicles as if the vehicle is actually o More

by cindyrellastunt
Recommend Dealer
No
Employees Worked With
Steve Pfanku
May 24, 2022 -

Capitol Chevrolet responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

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