
Capitol Chevrolet
Austin, TX
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Program keyless entry I came in a week later after purchasing a used truck in excellent condition. The truck is a 2015 Z71 and was about 6k out of my budget. When I was loo I came in a week later after purchasing a used truck in excellent condition. The truck is a 2015 Z71 and was about 6k out of my budget. When I was looking at the truck I was told about all the neat bells and whistles that the truck was able to do. One of those bells was a keyless entry, start the car from the house before getting into it and so on. Well when I picked the truck up and buy outside of budget, I learned the truck had one key and no remote. My salesman Greg, went and found me a keyless remote and told me to make an appointment with the service department. Well a week later I did, came in, spent an hour in the lobby and spent about $150.00 on a key and keyless entry. I asked the guy how do I roll down the windows and start the car being outside the truck. He pressed a couple buttons and then told me to read the owners manual and told me he doesn't know Chevy as well as fords. I have read the manual and guess what, I can't roll down the window or start the car but I can unlock the door. Then he asked me to sign a piece of paper claiming that my new truck 6k out of budget needs about a $1000 plus of work done to it within the next month or so. You got to be kidding me, 6k out of budget, $150 for an extra key and remote program that didn't work and I need $1000 plus work done. I have had the truck for 7 days at that time and driven it once. (Tried not to answer if I would use the service center and the program has forced me to choice. I will determine if I use the center again if they can teach me to use the remote, if I am doing it work or repair the remote) More
Great service My service advisor Matt Gomez is the best. I take my 2014 Silverado and my wife's 2016 Buick Enclave to Capitol Chevrolet for service and Matt Gomez My service advisor Matt Gomez is the best. I take my 2014 Silverado and my wife's 2016 Buick Enclave to Capitol Chevrolet for service and Matt Gomez always takes great care of me. He stays in touch with me to let me know how things are going and the work is done right and fast and makes sure I always get a loaner. More
First new truck Jim Miranda and Donny Harris were complete professionals in helping me purchase my first brand new vehicle. I will definitely return when it's time to Jim Miranda and Donny Harris were complete professionals in helping me purchase my first brand new vehicle. I will definitely return when it's time to purchase another vehicle. More
Excellent service on the service drive Just recently, I brought my 2017 Chevy Equinox in for routine maintenance. Mr. Thomas Vasquez, my service advisor greeted me promptly on the service d Just recently, I brought my 2017 Chevy Equinox in for routine maintenance. Mr. Thomas Vasquez, my service advisor greeted me promptly on the service drive. I explained that my car was due for an oil change. Mr. Vasquez assured me that my vehicle would be serviced quickly. And, when I brought it in, it was really dirty! Mr. Vasquez had it washed, and it looked brand new again- and it was ready in less than an hour. I will definitely recommend the service department, and my advisor, Mr. Vasquez to all my friends and family. More
Awesome Customer Service Hands down.......Awesome Customer Service at Capitol. I always schedule an appointment with my service advisor Thomas Vasquez and am always promptly Hands down.......Awesome Customer Service at Capitol. I always schedule an appointment with my service advisor Thomas Vasquez and am always promptly greeted. If I have any questions or concerns he will definitely have an answer for me. Having my camaro serviced is not one of my favorite things to do, but when dealing with someone like Thomas, he somehow makes it a lil bit more pleasant to do! THANKS Thomas!!! More
VERY Very HAPPY.. Never had such good service from Car Deal. Capital Chev. In Austin. Made the whole car buying experience painless... Great Customer Services ..Very happy with price and love the sub... I would Capital Chev. In Austin. Made the whole car buying experience painless... Great Customer Services ..Very happy with price and love the sub... I would and already recommend to friends and family More
EXCELLENT CUSTOMER SERVICE! This is my 6th Chevy that I have purchased and I've dealt with the surrounding Dealerships! Capitol is the BEST in CUSTOMER SERVICE! From the moment This is my 6th Chevy that I have purchased and I've dealt with the surrounding Dealerships! Capitol is the BEST in CUSTOMER SERVICE! From the moment I walked in and when I stepped out I was taken care of 110%. I will highly recommend this store! I walked out with lots of joy and happiness! Needless to say I LOVE LOVE LOVE my Camaro! Gentleman do KEEP UP THE GREAT WORK! Thank you Lisa G. More
Zack Davis Zack is the man. I walked I to the dealership thinking I needed a certain truck however after I described my life style and what I needed the truck fo Zack is the man. I walked I to the dealership thinking I needed a certain truck however after I described my life style and what I needed the truck for Zack found the right truck for me. Zack has great energy he ran around like a mad man locating the right truck for me. I would go to Zack every single time. More
Awesome salesman! I don't usually do reviews! But this time I thought it was important. I told Kelton that my husband and I was pregnant with twins and needed something I don't usually do reviews! But this time I thought it was important. I told Kelton that my husband and I was pregnant with twins and needed something spacious and new. I also informed him of our "trade in". Im usually the type to be suspicious of salesmen of any kind, but Kelton was very friendly, kind and honest. He worked long hours and even replied to us on his off days. Kelton worked on our trade and gave us a good deal on our "new vehicle". He even had Monty make sure I knew how everything worked and was set up properly as far as On Star and blue tooth with my phone, etc. I highly recommend Kelton Hughes and we'll definitely be back for an upgrade. More
No regresaremos a este Distribuidor Creiamos que era una empresa seria hace 1 año compramos con ustedes y todo excelente y ayer regresamos por el carro de mis sueños wowwww!!! Y que paso Creiamos que era una empresa seria hace 1 año compramos con ustedes y todo excelente y ayer regresamos por el carro de mis sueños wowwww!!! Y que paso : aplicamos y todo iba excelente llaves en la mano firmas todo bien para al final ver que me estaban vendiendo misma marca diferente color y otro año?? Como no se supone que uno compra lo uno quiere? Resulto que habia habido un error !!! Que raro no? Y ellos no se dieron cuenta si no mi esposo el caso es, me rogaban que me quedara con el carro que no queria aunque era mas nuevo a mi no me importa el año NO era el carro que yo queria, total que tenia que dar 3000 mil dlls mas de down!!! WHAT!!!! Si lo queria,aparte el interes que me dieron al principio era de 11.9% me lo subian a 22% jajajjaja Luego, que liban a tratar de hace algo el lunes pero que dejara 500 dlls de down. Para que no lo vendieran jajajjajajaja si el error no fue nuestro Era el carro de mis sueños pero no somos tontos Seguramente encontrare otor igual o mejor quizas Yo entiendo somos Humanos cometemos errores pero 5 hrs de nuestro tiempo perdido ademas nada de seriedad y responsabilidad De algo estoy segura No volveremos a este Distribuidor No masCapitol Chevrolet More