Capitol Chevrolet

Great experience purchasing my new Silverado! A few weeks ago I purchased a new Silverado LTZ Z71 from Jim and Ron at Capitol. I grew up in Austin and know that I have a lot of choices when it co A few weeks ago I purchased a new Silverado LTZ Z71 from Jim and Ron at Capitol. I grew up in Austin and know that I have a lot of choices when it comes to purchasing a new vehicle. I want you to know that I had an incredible experience at Capitol with Jim and Ron. I get it, who says that about buying a car. It would've never been me until recently. I had toyed with the idea of getting a new truck for about 8 months and had spoken with Jim Miranda before. I had a 2014 Silverado that I purchased new at a competitor Chevy dealer in town and was thinking of trading it in. I ultimately decided to wait on the new purchase and then Jim reached out to me at the end of March asking if I was still looking. He mentioned that there were some great incentives expiring soon and if I was ready, he'd love to help me. After doing some research on pricing and trade in value online, I headed to Capitol Chevrolet. Now, every Chevy dealer in the area responded to my online quote request but I went to see Jim because he showed the initiative and reached out to me first. When I arrived Jim spoke with me for a while to determine what my needs were and then had me work with Ron Favis. Turns out Ron also grew up in Austin so I knew I was in good hands. Ron listened to what I was looking for and then pulled exactly what I wanted up for a test drive. Anyone that's driven the new Silverados knows they are an amazing ride. Ron and I spent some time chatting about the truck and reminiscing about old times in Austin. Ron made an effort to know me as a person and understand where I was coming from, which made a difference. When we sat down to finish the paperwork everything was explained and we settled on a fair price for both the trade in and new vehicle. They weren't trying to get me to overpay on the purchase price and also gave me fair market value for my trade in. I felt comfortable and trusting instead of my guard being up, which is what it's like with most of their competitors in town. The real standout was the incredible follow up after I purchased the vehicle. They didn't just sell it to me and get rid of me. Both that day and the next day they took care of me. Cleaned and detailed my new truck, spent time showing me all of the features of the new truck, helping me setup and transfer my OnStar account, etc. I mean wow. The day after, as well a few weeks after, both Jim and Ron called me to check in and see how everything was going. These things did not happen at your competitor when I purchased my 2014. I bought the vehicle and never heard from anyone in Sales again until they wanted my trade in. I hadn't planned on purchasing the truck that day but the ease and comfort I felt with Jim and Ron made that happen. It's the first time in my life that I've had this kind of service purchasing a vehicle and Capitol Chevrolet has won a customer for life. I'll also be directing my friends, family, and colleagues to go see Jim and Ron for their new vehicle purchases. Please make sure Jim and Ron are recognized for their outstanding service. I can honestly say I'm completely satisfied with zero complaints. It's nice to know that this level of service still exists in Austin! More

We found a great truck, Leo was very helpful Leo helped out tremendously, he found out how I could be approved with my income and helped me get a reasonable monthly payment. If you are getting a Leo helped out tremendously, he found out how I could be approved with my income and helped me get a reasonable monthly payment. If you are getting a vehicle get it with Leo! More

Awesome My sales person was Ernest Cruceta. He's the best sales person I have ever Delt with. He was very informative. I told him what I needed and how much I My sales person was Ernest Cruceta. He's the best sales person I have ever Delt with. He was very informative. I told him what I needed and how much I wanted to pay. He made it happen More

Informational I'm going to keep it very simple and honest. I never thought I would be approved. I have no car credit and bad credit. When I went in, I already knew I'm going to keep it very simple and honest. I never thought I would be approved. I have no car credit and bad credit. When I went in, I already knew what I wanted. I wanted a Chevrolet Equinox. However, being that I have no car credit and bad credit, I kept getting denied from different lenders. Then if I was approved, they wanted me to get a little car because an SUV was considered too much car for me based on my income. The reason I recommend Capital Chevrolet and give them five stars is because they didn't give up on me. They continued to reach out to lenders so that I can get exactly what I wanted. After a couple days of me being patient and letting them do their thing, they got me approved. I drove away with my Chevy Equinox and was happy. Not only that my monthly payments are low. More

Best Experience! Joseph Llanos made my purchase easy and simple. Never had that kind of experience with other dealerships. The best experience and will definitely reco Joseph Llanos made my purchase easy and simple. Never had that kind of experience with other dealerships. The best experience and will definitely recommend this dealership to family and friends! More

Making a good deal Looking for used tundra and Ron favis keeper me posted on anything that came his way. Finally got one I liked and he made it happened. Great service a Looking for used tundra and Ron favis keeper me posted on anything that came his way. Finally got one I liked and he made it happened. Great service and a great guy. More

Go and see Ron Favis today! I was looking to purchase a vehicle, but not sure where to begin. I walked into Capitol Chevrolet today and meet with Ron Favis. He sat down with me a I was looking to purchase a vehicle, but not sure where to begin. I walked into Capitol Chevrolet today and meet with Ron Favis. He sat down with me and I told him what I was looking for in my next vehicle purchase. He listed and told me " I got you follow me." Long story short, an hour and a half later I was leaving the dealership in my brand new 2017 Trax. He made the whole buying process that much easier and fun. Did I forget to mention he made it FUN! He was a great guy to do business with. If you are in the market for a new or pre owned vehicle go see Ron Favis at Capitol Chevrolet today! More

Quality service No hassle or rush to purschase a vehicle. They made my first time buyers experience worth my time. Will definitely recommend this dealership to my fel No hassle or rush to purschase a vehicle. They made my first time buyers experience worth my time. Will definitely recommend this dealership to my fellow co-workers. More

They take the time Everyone was very helpful. They were very patient and answered all of my questions, sometimes multiple times. They worked very hard to find just the r Everyone was very helpful. They were very patient and answered all of my questions, sometimes multiple times. They worked very hard to find just the right vehicle for me. If you are looking for a new car, they will work hard for you to get you what you want. Thank you James. More

Ron is the Best!!!! We were dealing with credit issues and ended up in a bad wreck where our car was totaled...we went to 2 dealerships before meeting Ron. Ron helped our We were dealing with credit issues and ended up in a bad wreck where our car was totaled...we went to 2 dealerships before meeting Ron. Ron helped our family tremendously. We didn't think we would get approved at that a new vehicle which we love. I would recommend Ron's service to anyone. He's patient, educated, and very reliable. Thank you Ron More