Capitol Chevrolet

Exelente calidad de servicio rápido y eficiente gracias por darme la oportunidad de pertenecer a la familia de Chevrolet mi dealer que conozco al rededor de 7 años por darme la oportunidad de pertenecer a la familia de Chevrolet mi dealer que conozco al rededor de 7 años More

The salesman Danny and the staff at Capital Chevrolet made the process of buying our new Suburban very easy. They were straightforward with the pricing and features of the vehicle. They gave us a fair pr made the process of buying our new Suburban very easy. They were straightforward with the pricing and features of the vehicle. They gave us a fair price for our trade in. Very happy with the transaction and would do business with them again! More

Absolutely terrible experience at Capitol Chevrolet’s service department. I came in for a simple oil change and ended up wasting almost FOUR hours of my day — 3 hours and 45 minutes, to be exact. My ser service department. I came in for a simple oil change and ended up wasting almost FOUR hours of my day — 3 hours and 45 minutes, to be exact. My service advisor completely vanished. No updates, no responses to texts, no returned calls — nothing. After two hours in the lobby, I texted for an update and got ignored. An hour later I called — no answer. When I went to his desk, he wasn’t even there. The receptionist said any advisor could help, but when I asked one, he just asked who my assigned advisor was and clearly didn’t want to help. Only when he reluctantly checked my info did my actual advisor finally appear — and casually tell me my truck was ready. Then I started getting the “Recommended Services” texts — AFTER the job was done. Those are supposed to come during the inspection, not after the fact. Had I not gone looking for him, I’m sure I’d still be waiting for my truck. To make things worse, there was no apology, no explanation, no discount — just a credit card charge and a fake smile like everything was fine. Here’s the kicker: my dash cam footage shows my truck pulled into the bay 30 minutes after my appointment and finished 15 minutes later. The actual oil change took 45 minutes total. I waited nearly four hours because my advisor couldn’t be bothered to communicate. Completely unprofessional and unacceptable. I I DO NOT recommend this service department to anyone unless you’re prepared to babysit your advisor just to make sure they’re doing their job More

Everyone was so nice and helpful! They made sure I was comfortable. The process was smooth and quick. They made sure I was comfortable. The process was smooth and quick. More

Exelente atención al cliente gracias por darme la oportunidad de ser uno más de la familia capitol Chevrolet en Austin el equipo de trabajadores forman un gran trabajo atendido a todos los clientes l oportunidad de ser uno más de la familia capitol Chevrolet en Austin el equipo de trabajadores forman un gran trabajo atendido a todos los clientes lo más rápido y satisfactorio mil gracias More

Regarding the recent service visit for an anti-braking system update and battery replacement, I observed a lack of proactive communication regarding the vehicle's status, necessitating follow-up via phone system update and battery replacement, I observed a lack of proactive communication regarding the vehicle's status, necessitating follow-up via phone or email to obtain updates. Upon vehicle retrieval, a flat tire was discovered, and the tire pressure monitoring system (TPMS) readings did not align with the actual tire conditions. After taking 3 weeks just to do the work. More

We’ve now had two bad experiences at Capitol Chevrolet. During our first visit, the salesperson insisted we fill out lots of paperwork before we even discussed purchasing a car. We decided to give the d During our first visit, the salesperson insisted we fill out lots of paperwork before we even discussed purchasing a car. We decided to give the dealership another chance about a year later, but things were even worse. As soon as we pulled into the lot, multiple salespeople surrounded us before we could even get out of our car. Inside, the dealership had an unpleasant smell and loud music playing, which made it uncomfortable to stay. The sales staff were very pushy, repeatedly asked the same questions, and couldn’t clearly answer ours—often responding with “I don’t know.” The new cars we looked at were dirty and looked like they hadn’t been washed in quite some time. At that point, we decided to leave and will not be returning. We went next door to another dealership, where the staff were polite, professional, and helpful—and we ended up buying a new car there. More

We have been taking our vehicles to Capitol Chevrolet for the past 10 years and we have been very successful in getting a person that cared about our concerns and taking the time to make sure that we were ke the past 10 years and we have been very successful in getting a person that cared about our concerns and taking the time to make sure that we were kept apprised of the time that they would be ready for pickup and then checking to see if we were pleased with what had been done. More

It is a best dealership with amazing staff. Salesman, Mr Chucky helped me a lot from beginning to end. Wonderful experience with purchase of a new car. Salesman, Mr Chucky helped me a lot from beginning to end. Wonderful experience with purchase of a new car. More

Had a great experience thanks to Noel and Billy! They answered all our questions and concerns. Billy worked with us to get us a better deal. Definitely appreciate them! They answered all our questions and concerns. Billy worked with us to get us a better deal. Definitely appreciate them! More