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Capitol Chevrolet

Austin, TX

4.7
2,827 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,827 reviews

January 13, 2021

Great service great people ready to help. Angie was great she friendly and knows her cars. She also made sure i happy with my car More

by Manuelr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Downes
Jan 13, 2021 -

Capitol Chevrolet responded

Congratulations, Manuelr! We're so happy to be of help. If you need further assistance with any other vehicle needs please let us know. Sincerely, Alex Flores, GM

January 12, 2021

Jessie was very easy to work with and showed us a wonderful new Malibu. We were able to work out a deal and I am loving my new car. Thank you Capitol Chevrolet & Jessie Polk! More

by lmroczka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Polk
Jan 12, 2021 -

Capitol Chevrolet responded

Thank you for choosing Capitol Chevrolet, lmroczka! Congratulations, on your nee Malibu and thank you for the kind words for Jessie. We hope to see you again soon. Sincerely, Alex Flores, GM

January 09, 2021

Somehow left the dealership without promised Certified Pre-Owned paperwork and printed Carfax! Called back and was told it would be scanned and emailed. Will hold my breath More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ayala
Jan 11, 2021 -

Capitol Chevrolet responded

Your review is greatly appreciated, Steve. Thank you for choosing Capitol Chevrolet, if you have not received your paperwork by now, please give us a call so we can resend it. Congratulations on your new ride, we hope to see you again soon. Sincerely, Alex Flores, GM

January 05, 2021

I worked with Johnson and Nelson. Two wonderful guys who helped me get into my new car. Thank you both so very much! The customer service they provided was awesome! The were both generous and respectful. More

by jaysey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Reyes, Nelson Mora
Jan 05, 2021 -

Capitol Chevrolet responded

It's been a pleasure assisting you, congratulations! Johnson and Nelson will be thrilled to know that you rated their services as 5-Stars. We look forward to assisting you again should the need arise. Best- Alex Flores, GM

December 26, 2020

Great service Looked at four different cars as three Great service Looked at four different cars as three sold out from under us as we looked. Would not hesitate to use Ernesto at Capitol again. More

by Pmhalas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett , Ernesto Acosta
Dec 28, 2020 -

Capitol Chevrolet responded

I am pleased to hear that Ernesto was able to assist you and make for a pleasant experience. Please come visit us again for any and all of your future vehicle needs. Best, Alex Flores, GM

December 22, 2020

The initial order process was easy and helpful. The delivery process was also very good the sales person was very knowledgeable and took the time need to go over many of the new features just think the More

by deeregunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto
Dec 22, 2020 -

Capitol Chevrolet responded

Your five star review is greatly appreciated, deeregunner. Thank you for choosing Capitol Chevrolet and we apologize for the unusual delay. Congratulations on your new ride, we hope to see you again soon. Sincerely, Alex Flores, GM

December 22, 2020

This makes the 4th vehicle I have purchased at Capitol Chevrolet. Eddie Balderas and the finance team have been great. I got the color I want but not all accesories. I'll have to work on that myself. More

by k.ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Effran Bryant, Chris Lipinski, Eddie Balderas
Dec 22, 2020 -

Capitol Chevrolet responded

Thank you for the good rating and repeat business. We appreciate your loyalty and trust. Your review on Eddie was greatly appreciated and we look forward to working with you again soon. Happy Holidays. Enjoy your new ride. Best- Alex Flores, GM

December 14, 2020

Manual Martinez was by far one of the most pleasant car salesman I have done business with. Easy going, knowledgeable and has a great personality. He does both used and new car sales and I would strongly r More

by spmceniry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manual Martinez
Dec 15, 2020 -

Capitol Chevrolet responded

Thank you for the five-star review and kind feedback, spmceniry. We're so glad to know that you had a great experience with Manuel! Congratulations on your 2021 Chevy Silverado. Have a wonderful day! Sincerely, Alex Flores, GM

December 08, 2020

I truly recommend Capital Chevrolet as it is one of the best dealerships I have dealt with. The people are very friendly and do not put you under any pressure. They work with you on purchasing a vehicle to More

by CME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz & Monty Woodruff 5 ?? , Frank Cerda
Dec 08, 2020 -

Capitol Chevrolet responded

We appreciate your recommendation and kind words CME! Thank you for choosing Capitol Chevrolet and we look forward to handling any of your future needs. - Alex Flores, General Manager

December 07, 2020

Jessie Polk Is the most outstanding car salesman I’ve ever bought a truck from. Jessie went above and beyond to help me get exactly what I wanted. He is very knowledgeable, had a great attitude, and was More

by robwhite23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Dec 08, 2020 -

Capitol Chevrolet responded

Thank you for the amazing feedback and praise. We're so glad you had an excellent experience with so many of our team members, especially Jesse. Congratulations on your new truck and we hope it serves you well. Best- Alex Flores, General Manager

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