Capitol Chevrolet

I have bought four cars from Capitol Chevy and I chose them for the service on all of them. I have many choices to take my vehicles to for service and I chose Capitol for their reputation. John Jarvis is them for the service on all of them. I have many choices to take my vehicles to for service and I chose Capitol for their reputation. John Jarvis is an excellent example of a service manager. He goes above and beyond for his clients. More

After visiting 2 previous dealerships we were happy to find one willing to work with us on a deal. Our sales person, Ashton was awesome. He quickly understood what we wanted and found just the truck for u find one willing to work with us on a deal. Our sales person, Ashton was awesome. He quickly understood what we wanted and found just the truck for us. He didn't waste time and got our deal written up. Unfortunately, we had some issues in finance when we were offered a warranty product, accepted the offer, and then were told the re had been a mistake in the calculations. We ended up speaking with Director Chavez who adjusted the numbers until the math worked out the way we had agreed. I'm grateful that the errors was corrected and we got the deal as offered to us, just wish it hadn't taken so long. The math error added about an extra hour to the visit and put us way behind in getting home. The whole process shouldn't have taken so many hours since we did our homework and knew exactly what we wanted and the prices we wanted to pay. Glad it worked out. Ashton though, did great work. The wheel locks that were listed on the window sticker and that we paid for-- were not on the truck and we received no key. Now we have to drive clear across town for these when they were listed as equipment on the vehicle, but were not. Lastly, the music playing in the dealership is entirely too loud and very distracting. It's hard to think about making a major purchase with the music going and sounding like a circus. Have you all ever heard of people who have autism or who are on the autism spectrum? You should look into what "oversensory stimulation" means. People with ASD can get overwhelmed with too much fluorescent light and too much loud noise. This can cause sensory overload abd is very distressing to someone with autism. There is no way anyone with Autism could spend the hours we spent in that dealership with the music so loud and constant. Likely, it would be impossible for anyone with ADS to work there. The purpose is to buy and sell cars. Making deals requires people are able to think and process what's going on. The loud music makes this very difficult for someone who is not autistic, but nearly impossible for someone who is. Thank you for your consideration. More

Alex Zamora is a game changer. His dedication to the costumer is unique in the field. My story is this, my 2019 Silverado broke down, this truck is my means of taking care and prov His dedication to the costumer is unique in the field. My story is this, my 2019 Silverado broke down, this truck is my means of taking care and providing for my wife, 2 daughters and 5 grandchildren. Alex was clear and timely with his communication and went above and beyond to apply a secondary warranty to get repairs at a greatly reduced price to me. I've always been Leary of Cap Chevy. Just because you are a high volume dealership and service center. Alex's efforts to understand my situation and work for me changed my mind. I'll always be a Chevy owner, but now I'll do my business at Cap Chevy. Thank you Alex. More

Service was extremely fast and handled everything I needed quickly. Didn't have to wait long at all for my oil change and tire rotation. needed quickly. Didn't have to wait long at all for my oil change and tire rotation. More

Capital Chevrolet gave me a very positive experience! Most of the transaction was accomplished by phone. When it was time for me to take delivery, the vehicle and finance were completely ready and I was Most of the transaction was accomplished by phone. When it was time for me to take delivery, the vehicle and finance were completely ready and I was in and out within a hour! Great experience!! More

Good service at this location They take care about my car I like to go there car I like to go there More

Very welcoming and did a great job in our decision. We are very pleased 😀 Thank you to Frank and Alfredo We are very pleased 😀 Thank you to Frank and Alfredo More

10 . Josh was awesome . He did an outstanding job presenting the menu with me . He was very thorough. I am a retired service advisor. I spent 25 years w Josh was awesome . He did an outstanding job presenting the menu with me . He was very thorough. I am a retired service advisor. I spent 25 years with Toyota and was trained by some of the best . I would definitely recommend Josh to my friends and family . More

The process was quick and easy and I had my car back to me in no time. Nicolas was very nice and helpful! me in no time. Nicolas was very nice and helpful! More

It was truly a pleasure working with Tristian he made the process seamless and we're also grateful for Marcelo and his patience to explain things that we didn't understand. Both felt like we were being servi process seamless and we're also grateful for Marcelo and his patience to explain things that we didn't understand. Both felt like we were being serviced by family and that's a feeling that's hard to come by but those 2 EXCELLED beyond our expectations! Once again Capital Chevy proves why this is the only place our family will do business with! This is our 3rd vehicle from and we look forward to purchasing again in the future. Absolutely love you guys!!! More