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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,637 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,637 reviews

September 16, 2025

Frank Cerda and the Capitol Chevrolet team where very helpful and friendly provided thorough answers to our questions and securing an excellent on your next new ride More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
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September 15, 2025

Gracias por darme la oportunidad de ser parte de la familia capitol Chevrolet...todos los empleados de taller de servicio incluyendo los representantes de atención al cliente son de la manera más amab More

by torresalberto899@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Orozco
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Sep 16, 2025 -

torresalberto899@gmail.com responded

Muchísimas gracias a todos

September 13, 2025

The website specifically mentioned everything that was included in the price When I arrived they tried to add an additional $3500 to the price and mentioned it was a mistake on the website I paid $200 More

by Oxrivers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince
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September 12, 2025

I have had a run of bad luck with my 2015 Silverado. My transmission went out a few months ago. I brought in the truck and Nick in service helped me. Because of the state of the transmission, as well as More

by sgfoster1968
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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September 11, 2025

Everyone was amazing and made the process easy. Thank you for what you guys have done and helping me get my dream car. More

by Ruizalexsander0304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Joana, William , Keren Bonilla
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Oct 01, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We are honored that you chose Capitol Chevrolet for such an important purchase, and we look forward to serving you again in the future.

September 09, 2025

I bought a vehicle about three weeks ago. My sales guy David was awesome but the my management or dealership wasn’t worth it when we were buying it didn’t show on the Carfax. That it’s been I More

by aamaintenance512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
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Sep 30, 2025 -

Capitol Chevrolet responded

We regret to learn about the issues you experienced with your recent vehicle purchase. We take these matters seriously and want to work toward a resolution. Please contact our Customer Relations department at customerrelations@capitolchevy.com so we can discuss your concerns directly and explore options to address this situation properly.

Oct 01, 2025 -

aamaintenance512 responded

My vehicle that I purchased last month was a wreck vehicle. I have three or four different colors on the passenger side airbag Deployed took it to a different Chevrolet dealership. They told me that it’s been in a wreck Front grills was messed up. It has Bondo in front. The hood is shifted and I called my sales guy than talk to the sales manager than to talk to another manager and it’s been over two weeks that I talked to the manager, Sergio. This is very frustrating. My wife is driving my kids around indirect vehicle. I’m paying a high monthly payment for a vehicle that’s not safe Their stuff on my contract that it says that my vehicle has tinted windows that know they have tinted windows. It has factory tint. I’m praying for that closest to $700. They said they put new for brand new tires. That’s a false and the centerpiece cap of the back passenger side is all punched in. I couldn’t even tell none of this was like that when I bought it because it was dirty.

September 08, 2025

The coffee cups suck but the service was excellent. I recommend using different cups those styrofoam ones are very unhealthy. More

by danielcastro862
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 30, 2025 -

Capitol Chevrolet responded

We are happy to hear that you had an excellent service experience with us! Thank you for choosing Capitol Chevrolet and for your thoughtful feedback.

September 07, 2025

I want to say thank you to JC! He provided good customer service. He went above and beyond and got me in to get my car serviced the same day instead of leaving my car there for rep More

by erica.wilson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Sep 25, 2025 -

Capitol Chevrolet responded

We are excited to hear about your wonderful experience with our service team! It sounds like you received exceptional customer service that truly made a difference in your day. We understand how important it is to get your vehicle serviced quickly without the inconvenience of leaving it for an extended period. Your recognition of the extra effort put forth to accommodate your same-day service needs means so much to us. We truly appreciate customers like you who take the time to share their positive experiences. Your feedback helps us continue providing the quality service that Capitol Chevrolet is known for.

September 04, 2025

Capital Chevrolet is very friendly to work with. The staff for repair are very helpful. Very clean waiting area. More

by susanmoncivais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rocha Jr
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Sep 19, 2025 -

Capitol Chevrolet responded

Your positive feedback means so much to us. We are delighted to hear that you found our team to be welcoming and that our repair staff provided you with excellent assistance. It's wonderful to know that you appreciated the cleanliness of our waiting area as well. Your experience reflects the level of service we strive to provide every day at Capitol Chevrolet. We truly value customers like you and look forward to continuing to serve you with the same friendly and helpful approach in the future.

September 04, 2025

Brandon and Noewere great. They both made the buying process easy. Would recommend Brandon to froens. More

by ronrizzato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
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Sep 19, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that both team members made your car buying experience smooth and straightforward. It means so much to us at Capitol Chevrolet when customers feel well taken care of throughout the entire process. Your recommendation speaks volumes about the quality service you received, and we truly appreciate you taking the time to share your positive experience with others.

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