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Capitol Chevrolet
Austin, TX
2,332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,332 reviews
May 29, 2015
Outstanding customer service! I spent several weeks on multiple sites, searching a 200 mile radius for good deals on a 2013 Texas Edition, Silverado 1500 Crew Cab LT. Having done m I spent several weeks on multiple sites, searching a 200 mile radius for good deals on a 2013 Texas Edition, Silverado 1500 Crew Cab LT. Having done my research, I dropped by after work a few times to check out inventory, and met Bo Freeman. We test drove a few vehicles and I told him exactly what I was looking for. Within a day, he texted me pictures of a truck that was coming in that afternoon, and told me to stop by after work, with a note that said, "This is the one." Fast forward to a week later, he was absolutely correct. That Texas Edition Silverado is a beautiful head-turning black and chrome ride, with two tone calfskin leather interior, low miles, bluetooth, premium sound, and clean as whistle inside and out. Pure artwork, precision machinery... and goes without saying, probably the best vehicle I've ever owned. I broke it in right last week, threw fishing gear in the back, and took my daughter fishing the very same day I bought it. (She landed a big channel cat, btw...) I couldn't be happier. And Bo? Probably the coolest, most honest, no pressure salesman I've ever met. He's the real deal folks. Huge thanks to Bo and the folks down at Capitol Chevy! More
by Steven
Employees Worked With
Charlie Baldwin, Bo Freeman
May 18, 2015
Horrific No support on recall work, idiot matienence , incompentance horrible service , Don't buy GM. They left a leaking sunroof out in heavy rain and charge No support on recall work, idiot matienence , incompentance horrible service , Don't buy GM. They left a leaking sunroof out in heavy rain and charge me for carpet cleaning . Hope they go broke More
by Mike50
Employees Worked With
Tony
May 05, 2015
2500 HD Silverado I recently went in to get my first Chevrolet vehicle. I was recommended Robert "In a Hurry" Murray by a relative and I was not dissapointed. He showed I recently went in to get my first Chevrolet vehicle. I was recommended Robert "In a Hurry" Murray by a relative and I was not dissapointed. He showed me a variety of vehicles and did a great job illustrating the features. Additionally, he helped secure the best price for my vehicle. I would highly recommend him as your salesman. More
by 2015BGH
Employees Worked With
Rene Hernandez, Alan Jones
April 27, 2015
Don't waste your time bringing a car here for service I had a problem with my Impala so I called to make an appointment. The quickest they could schedule was 2 weeks later. So 2 weeks later I show up on t I had a problem with my Impala so I called to make an appointment. The quickest they could schedule was 2 weeks later. So 2 weeks later I show up on time at 9:00 AM on Wednesday April 22nd. The problem I was experiencing was an obvious clunking in the drivetrain when you applied or released the accelerator. I called Wednesday afternoon to see what they found. Nothing as no one had looked at the car. I called Thursday afternoon - Nothing as no one had looked at the car. This in spite of the fact I had a scheduled appointment . I called Friday around noon and they said they needed more details about the problem as they had driven the car and did not notice anything. I suspect this was just an excuse to pacify me and make me believe they were actually trying to diagnose the problem. I called once again on Monday and they said according to their computer records the car had been assigned to a tech but that was all they knew. When I asked if they had determined the problem they said they would have to talk with the technician. and call me back in 10 minutes. That was 2 and a half hours ago and still no word. So basically now my car has been in their shop for 5 days and they have not had anyone look at it to diagnose the problem, much less start to repair it. More
by mgt1
Employees Worked With
K.P. Kirkpatrich, Monita Allen, and others
February 25, 2015
Excellent Service Joseph Llano provided me with an excellent service on helping me choose the car that I liked. He was promt, helpful, and knowledgeable on what he does Joseph Llano provided me with an excellent service on helping me choose the car that I liked. He was promt, helpful, and knowledgeable on what he does. I had a really bad experience with another dealership, but Joseph made this experience a lot better. I would definitely recommend him to friends and family. More
by laura
Employees Worked With
Joseph Llanos
February 05, 2015
Great service and super friendly As a customer The first thing i look for is friendliness, cause if their not friendly or don't respect you why would you want to deal with them right? As a customer The first thing i look for is friendliness, cause if their not friendly or don't respect you why would you want to deal with them right? Well This not my first but my 2nd time in the last 7 months buying a car from this dealership from and having the pleasure buying both cars from Joseph llanos. Not only did he help me buy my first car in such a very informative way, but he was super super friendly. I felt like I was buying a car from one of my friends. Not only was he super friendly but he was very informative about the car, which I knew nothing about. He helped me get the car I want, for the price I wanted and even the color. He listened very carefully to what we wanted and needed esp after I totaled my first car. He was even a bigger help the 2nd time around and I couldn't be happier we got to have him as our salesman again. I also like how no matter what questions or conerns I have or how many times I ask the same question he always there to help and never gets annoyed. He very approachable and like I stated above he like one of my friends. He makes you feel very welcomed and at home. He treats you like family. Which makes me feel great because I know any concerns or questions I have about my car, I know I can contact Joseph without any worry, because let's face it me knowing anything about cars is like asking a theatre major about football.. Oh wait those are both me lol. Anyways I completly recommend Joseph for your salesman at Chevrolet in Austin tx by SH I-35!!! Great company and location as well. :) More
by Ryanellewoods20
Employees Worked With
Joseph Llanos
November 03, 2014
Great Salesman I recently purchased a vehicle at Capitol Chevrolet and my experience was by far the best I've ever had. My salesman Joseph was the reason I chose to I recently purchased a vehicle at Capitol Chevrolet and my experience was by far the best I've ever had. My salesman Joseph was the reason I chose to buy. He was not pushy and actually listened to what I needed in a vehicle. He was very professional and I would recommend anyone wanting to buy a vehicle to go see him at Capitol. More
by angelicbabe
Employees Worked With
Rene Hernandez, Joseph Llanos
October 05, 2014
not happy with service department Took car in for repars to be fixed come to find out as soon as I got it back and another comes for it car is having problems it did not have before I Took car in for repars to be fixed come to find out as soon as I got it back and another comes for it car is having problems it did not have before I took it in. Now it will cost me another $1000 dollars or so to fix it. I am not happy and wish I took it somewhere else. Not to mention it took it took for to get the work done. Will never have auto work done here again. Anyone going here you are probably better off going somewhere else unless you want the headache. More
by frankbenz1986
Employees Worked With
dosnt matter
September 25, 2014
A step above the rest Couldn't be more satisfied with my experience at Capitol! I have been to nearly EVERY big dealership in Austin and not one can hold a match to these g Couldn't be more satisfied with my experience at Capitol! I have been to nearly EVERY big dealership in Austin and not one can hold a match to these guys! NO HASSLES, and my sales person Justin Smith was low pressure, very professional, extremely knowledgable, and very handsome! I have some credit issues and was worried I couldn't get financed for a car... with the help of his awesome finance manager Art, they were able to get me done-and my payment wound up being lower than what I had already agreed to pay!! Lets put it this way... If you buy anywhere else... you are getting RIPPED OFF!!! Thanks to Justin, Art, and everybody else at Capitol Chevrolet!!! More
by dwatt686
Employees Worked With
Ezdine Chaheine, Art Ponce
September 10, 2014
Great service by a very responsive and corteous salesperson I bought a pre-owned Toyota SUV from Capital Chevrolet and could not have expected any better service than what was provided to me. I drove from Dall I bought a pre-owned Toyota SUV from Capital Chevrolet and could not have expected any better service than what was provided to me. I drove from Dallas to Austin to buy this car and the salesperson, Gary Trussel, was very professional and forthcoming. As expected, I was hesitant to drive over 3 hours and then have to go back empty handed even though we negotiated the price over the phone. I was concerned that the car would not be in the condition that I was told over the phone and there maybe some issues. It turned out that the car was exactly how it was explained over the phone and Gary did a terrific job in ensuring that my trip was not wasted. I would recommend to go see Gary at Capital if you are looking for a car. He took care of me and made me a happy customer. More
by Mohammed Yousuf
