
Capitol Chevrolet
Austin, TX
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AWESOME service! It was nice to be able to start the process online. It is so annoying to be handed a piece of paper that has been copied so many times that it is distorted, and being asked to hand wri process online. It is so annoying to be handed a piece of paper that has been copied so many times that it is distorted, and being asked to hand write a ton of information in tiny little spaces. The prompt phone call after submitting the online information was also nice. Everyone was friendly, knowledgeable, and so helpful. This was not the only dealership we went to, but in the end, the service and quality of the car won our business. I usually dread shopping for a new car, but this experience exceeded my expectations and made it a painless process. Lazarus had his work cut out for him since my husband and I were not at all on the same page on what we wanted. Lazarus found us a good compromise that we both agreed on and loved. Sid was so helpful explaining the additional coverages and the terms and conditions so we could make good, informed decisions. I will (and have) referred others to this dealership. The Malibu is perfect and I'm so glad we went with that. Thanks, guys! More
Capitol Chevrolet was a pleasure doing business with! Will never go anywhere else again!! I LOVE MY NEW CAR!!! She is perfect for me!!! Thank you Charlie and David for all your hard work you guys are t Will never go anywhere else again!! I LOVE MY NEW CAR!!! She is perfect for me!!! Thank you Charlie and David for all your hard work you guys are the best!! More
First off I would like to say this was my first time buying a vehicle. The experience I had was excellent. I purchased my 2014 Malibu from Greg Freeman. He was nice, reassuring and patient. The process buying a vehicle. The experience I had was excellent. I purchased my 2014 Malibu from Greg Freeman. He was nice, reassuring and patient. The process of buying my car went very smoothly, and I walked out of Capitol Chevrolet a very happy new car owner. More
I would like to Thank Frank for having the patience on dealing with me. From the start I let him know exactly what I was looking for. He understood that I was a very busy mother. He asked all the right qu dealing with me. From the start I let him know exactly what I was looking for. He understood that I was a very busy mother. He asked all the right questions on trying to find the vehicle for me. I ended up with the 2014 Chevrolet Traverse with only 4,000 miles on it !!! This would be my very first vehicle that I purchased that still has the "new car smell" which meant I no longer have to purchase the scent. However he was very understanding. I really didn't have to spend too much time at the dealership he made it very easy and convenient for me. Thank you again Frank for being caring and understanding. And making it very easy for me. I highly recommend Frank Cerda as your salesperson. More
First of all i talked to Earnest on the phone.He was very polite and friendly,and invited me down not to look but to choose a truck i wanted,and he would get me in that truck.He treated me like a true f very polite and friendly,and invited me down not to look but to choose a truck i wanted,and he would get me in that truck.He treated me like a true friend,concerned not only with buying a truck but building my credit back up as i hadnt financed anything in seven years.He was concerned for my future and not just today.I was very much at ease from the start,because of his knowledge,attitude,charisma,and the fact that he cared about me.We went through the process with him explaining every step. He found a bank to finance me,gave me to much for my tradein and put me in the most perfect truck on the lot.he must have read my mind,because it was just what i wanted.A 2010 Nissan Titan that looked like nobody had ever set foot inside the truck! He ordered me two tires so they would match,put gas in it,washed it and said take it home its yours,we will do the paperwork in a few days.Wow!What a great expierience Earnest. he told me to keep it a year to get my credit built back up with on time payments,then bring it back and he would put me in what i wanted.How could i have asked for anything more?Overall a most pleasurble expierience.THANKS TO ALL CAPITAL EMPLOYEES.YALL ARE THE BEST.Great prices, great service, and most important,friendly and honest people.You can believe i will never go anywhere else.Thanks Earnest. More
My experience at Capitol Chevrolet was nothing less than great! From the moment I walked in the door, to my last visit walking out, the staff were friendly and welcoming. Troy and the finance department we great! From the moment I walked in the door, to my last visit walking out, the staff were friendly and welcoming. Troy and the finance department went above and beyond to get me in my dream car! I highly recommend these guys! More
It was a great experience Diana and Charlie where both wonderful we would really recomende all our friends and family to go purchase a car at Capitol Chevrolet. wonderful we would really recomende all our friends and family to go purchase a car at Capitol Chevrolet. More
I have bought several vehicles in my life time, in fact this is my third vehicle purchase from Capitol Chevrolet. I do not like haggling. Frank made my experience a pleasant one. Not only was he effici this is my third vehicle purchase from Capitol Chevrolet. I do not like haggling. Frank made my experience a pleasant one. Not only was he efficient, he was also patient and most importantly considerate of my particular circumstances. Thanks Frank and thanks Capitol Chevrolet. More
This dealership was intent on getting me what I wanted. Very friendly and professional people! Marco was great!!! Wanna a great car or truck? Go to Capitol Chevrolet! Very friendly and professional people! Marco was great!!! Wanna a great car or truck? Go to Capitol Chevrolet! More
This was my first time to take my Chevrolet Silverado in for service after buying it at Capitol Chevrolet over a year ago. My experience with the sales staff was not the best I'd ever had buying a new vehi for service after buying it at Capitol Chevrolet over a year ago. My experience with the sales staff was not the best I'd ever had buying a new vehicle in Austin, so I was reluctant to come back for service. I was most pleasantly surprised with the ease of making an appointment for my service and being able to wait in their new, comfortable and inviting waiting area (or to get a ride to work). Their free wi-fi enabled me to work from the waiting area, so I stayed. My service rep, Jesse Vega, took personal care of me when I arrived, and kept me posted on the progress of the service technicians while my truck was in the shop. He helped me with my check-out paperwork and with the cashiers, who weren't sure how to handle the coupon I had. The work they did was great and didn't split hairs or quibble about whether my problem was a warranty issue or not - they just fixed it. I will definitely go back to Capitol Chevrolet for my service after my most positive experience here. More