
Capitol Chevrolet
Austin, TX
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Long store short, I wanted 7500 for my trade-in. The manager supposedly said, "yes". Apparantly the 7500 trade-in value that the mananger gave me came from the price of the vehicle that I wanted to buy manager supposedly said, "yes". Apparantly the 7500 trade-in value that the mananger gave me came from the price of the vehicle that I wanted to buy which means I was actually only getting 5500 for my car. Why lie about it? I went to Chuck Nash in San Marcos and bought the vehicle that I wanted at the price I wanted. And my trade in vehicle with Chuck Nash was over 6800 when my car was only worth $4000. I paid the rest in cash of $10,000 including tax, title, license, etc. That's exactly what I wanted. I would recommend Chuck Nash however I would not recommend Capitol Chevrolet at this time. Perhaps in the future if they would be more honest with their customers but at this time, I cannot recommend them. Date of service with Capitol, Friday 13 August 2010. More
Previously bought a new vehicle at this dealership and had a great experience. No problems. This time I came in to trade my car on a new vehicle and Capitol couldn't find a lender that would make the lo had a great experience. No problems. This time I came in to trade my car on a new vehicle and Capitol couldn't find a lender that would make the loan. huh? I was approved at the other two dealerships I went to and ended up making my purchase at Don Hewlett Chevrolet. More
I was in the market for a 2010 Chevrolet Camaro 1LT that I had won in a contest. Josh was not responsive and did not return my phone calls. He also lied to the contest administrator saying that I had orde I had won in a contest. Josh was not responsive and did not return my phone calls. He also lied to the contest administrator saying that I had ordered my car, when I had not. After trying to work with him for over one month, I turned to another dealership (Don Hewlett Chevrolet) that gave me the best customer service and completed the entire transaction within 5 days. I wish I would have known I was able to work with other dealerships from the beginning. I will not recommend this dealership to any of my friends or family and I actually share my negative experience with them. More