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Capitol Chevrolet

Austin, TX

4.8
2,319 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,319 reviews

August 02, 2024

Top Tier, everyone very friendly I must have been offered a drink atleast 10x 😆 The entire process was 5 star. More

by jah908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert, plus 3 others
Aug 06, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're delighted to hear that you had a top-tier experience and enjoyed the friendly service. We're glad to know that the entire process was worthy of a 5-star rating and that we kept you well-hydrated! If you need anything else or have any questions, feel free to reach out. Thanks again for choosing us!

July 31, 2024

It was a wonderful experience dealing with all involved in our 2024 Chevrolet Tahoe. We were very satisfied. More

by paulhd165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcello
Aug 01, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that everything went wonderfully and that you're satisfied with your 2024 Chevrolet Tahoe. If you need anything else, we're here to help!

July 30, 2024

Where always directly clear on the current step of the process. And which step needed to be next. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Arevalo
Aug 01, 2024 -

Capitol Chevrolet responded

Thank you for your positive feedback! We’re pleased to hear that the process was communicated clearly and that you felt well-informed at each step. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help!

July 30, 2024

It was my first experience and it was a good experience. Alex the representative was cordial and nice. More

by pi_oquendo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 01, 2024 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that your first experience with us was a positive one. It's great to know that Alex made a good impression with his cordial and friendly service. We look forward to assisting you again in the future!

July 29, 2024

Jennifer was great. She even had my car washed and vacuumed. The work on the car was done in good order. More

by chris.d.harvill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 01, 2024 -

Capitol Chevrolet responded

Thank you for your positive review! We're delighted to hear that Jennifer took such great care of you and your car. We're glad the work was completed to your satisfaction and that you appreciated the extra touches like the car wash and vacuum. We look forward to serving you again!

July 28, 2024

Moses was very promt in financing and friendly. .Explained everything and very helpful. Answered and was concerned with any questions I had. Most important listened to what we wanted and needed when More

by Benmarinez641
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
Aug 01, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Moses provided prompt and friendly service, and that he was attentive to your needs throughout the financing process. It’s wonderful to know he addressed all your questions and made sure you were satisfied with your vehicle purchase. We look forward to assisting you with your next vehicle!

July 26, 2024

Appreciate the great customer service given. Appreciate service being completed in a reasonable amount of time. More

by anglobos01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 30, 2024 -

Capitol Chevrolet responded

Thank you for your review! We’re glad to hear you appreciated the great customer service and the timely completion of your service. Your satisfaction is our top priority, and we’re pleased to have met your expectations. We look forward to assisting you again in the future!

July 26, 2024

I was very impressed with the service that I got at Capital Chevrolet dealership.. The service representative with Jennifer Cooper she was great professional. Would take my car back to them anytime tha More

by Vette487610
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cooper
Jul 30, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience. Jennifer is indeed a valuable member of our team, and we're glad she provided you with the professional service you expected. We look forward to assisting you with your vehicle needs in the future. Thank you for choosing Capitol Chevrolet!

July 26, 2024

From the moment that I arrived for my appointment,everything went smooth. Oil change was done within a timely period. Great customer service. More

by Ernestmelissa.sanchez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Orozco
Aug 01, 2024 -

Capitol Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear that your appointment went smoothly and that you received great customer service. We look forward to serving you again in the future!

July 25, 2024

I trust Capitol Chevrolet to take great care of my Chevy truck. They listen closely to me, and are good at keeping me aware of the service process. The facility is quite comfortable, clean, and very high- More

by Bridgejumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leans Rodriguez
Jul 30, 2024 -

Capitol Chevrolet responded

Thank you for your kind words! We're delighted to hear that you trust us with your Chevy truck and that our service team keeps you informed throughout the process. It's great to know you appreciate our comfortable facility and the added convenience of our complimentary Uber service. We strive to provide the best experience possible, and it's wonderful to see our efforts recognized. If you ever need anything else, we're here to help!

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