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Capitol Chevrolet

Austin, TX

4.8
2,306 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,306 reviews

March 31, 2025

The employee who put the temporary tag on the car stripped out the screw mounts on the rear license plate holder of the Tesla I purchased. They even used two completely different screws to do it. I'l More

by J Reeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony
Apr 03, 2025 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. We are sorry to hear that you are not satisfied with your experience. To resolve this matter, we encourage you to reach out to our Customer Relations department at customerrelations@capitolchevy.com. They will assist in addressing the issue and work to reach a resolution.

March 30, 2025

The team welcomed and helped to purchase the vehicle. Special thanks to Alexis and Ashton who took care very well and delivered the vehicle on time More

by Naveen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis and Ashton, Keren Bonilla
Apr 02, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're glad to hear that Alexis and Ashton provided excellent care and helped make your vehicle purchase smooth and timely. Our team is committed to delivering great service, and we appreciate your kind words. Enjoy your new vehicle!

March 30, 2025

Capital Chevy has very friendly staff. App makes it easy for all service needs. I'm glad I got Camaro from here. More

by Carbon2k0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 02, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and found our app helpful for your service needs. We're glad you're enjoying your Camaro, and we look forward to assisting you again in the future!

March 30, 2025

From the moment we entered the dealership, we were genuinely welcomed. Mr. Agustin Perez was both concise and took the time to demonstrate the various vehicles in stock, explaining the paperwork proce More

by lupecastle2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustin perez
Apr 03, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that Agustin Perez provided such attentive and genuine service throughout your visit. Congratulations on your new Kia Sorento! We’re grateful for your kind words and appreciate your recommendation. We look forward to serving you and your colleagues in the future!

March 29, 2025

Great experience awesome working with Mr. white and his finance team got me a great deal on my trade in and got me in to my new vehicle at a great price will be coming back for my next vehicle More

by nanohernandez333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin white
Apr 01, 2025 -

Capitol Chevrolet responded

Thank you for the wonderful feedback! We’re thrilled to hear that you had a great experience working with Mr. White and our finance team. It’s fantastic to know you were able to get a great deal on your trade-in and your new vehicle. We look forward to assisting you with your next vehicle purchase and truly appreciate your recommendation!

March 29, 2025

The team welcomed and helped to purchase the vehicle, special thanks to Alexis Ramos and Ashton. They helped and followed up for all installations and delivered the vehicle on time More

by Naveen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ramos and Ashton, Keren Bonilla
Apr 01, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're so glad to hear that Alexis and Ashton provided excellent service throughout your vehicle purchase and ensured everything was completed smoothly. It's great to know that they were able to follow up and deliver your vehicle on time. We appreciate your business and look forward to assisting you again in the future!

March 28, 2025

Great overall experience with sales, little to long of waiting time on the financial end. Ashton did a great job! More

by dman856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Disedare
Mar 31, 2025 -

Capitol Chevrolet responded

We're pleased to hear you had a great overall experience with our sales team! We understand that waiting in the finance department can sometimes take longer than expected, and we appreciate your patience. We're also glad to hear that Ashton provided you with excellent service. We strive to make all aspects of the car-buying process as smooth as possible, and your feedback helps us identify areas for improvement. Thank you for sharing your experience.

Apr 01, 2025 -

dman856 responded

Would definitely recommend this dealership to anyone.

March 28, 2025

Friendly and courteous staff all around, excellent customer service by my salesman Eann and Johnson in finance! Great deal on my purchase with all the rebates and a very reasonable trade in value! More

by dsolis26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eann
Mar 31, 2025 -

Capitol Chevrolet responded

We're thrilled to hear you had such a positive experience with our friendly and courteous staff! It's wonderful that Eann and Johnson provided you with excellent customer service. We're also delighted that you received a great deal on your purchase, including all the rebates and a reasonable trade-in value. Thank you for sharing your feedback!

March 28, 2025

Everyone was so nice and very helpful explaining everything as we went through the process. Would definitely recommend. More

by palacios.cynthia2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Austin
Mar 31, 2025 -

Capitol Chevrolet responded

We're delighted to hear that you had such a positive experience with our team. It's wonderful that everyone was nice and helpful, and that we were able to clearly explain everything throughout the process. We appreciate your recommendation and are glad you felt well-informed and supported. Thank you for your feedback!

March 28, 2025

The appointment time was kept the quick diagnostic and quick repair was great. I will return. More

by JLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carlo
Mar 31, 2025 -

Capitol Chevrolet responded

It's wonderful to hear that your appointment was handled efficiently! We're glad that the quick diagnostic and repair met your expectations, and that your time was respected. We strive to provide prompt and effective service, and it's always rewarding to know when we've succeeded. We appreciate you letting us know you'll return, and we look forward to seeing you again for any future automotive needs.

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