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Capitol Chevrolet

Austin, TX

4.8
2,452 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,453 reviews

September 11, 2025

Everyone was amazing and made the process easy. Thank you for what you guys have done and helping me get my dream car. More

by Ruizalexsander0304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Joana, William , Keren Bonilla
Oct 01, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We are honored that you chose Capitol Chevrolet for such an important purchase, and we look forward to serving you again in the future.

September 09, 2025

I bought a vehicle about three weeks ago. My sales guy David was awesome but the my management or dealership wasn’t worth it when we were buying it didn’t show on the Carfax. That it’s been I More

by aamaintenance512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Sep 30, 2025 -

Capitol Chevrolet responded

We regret to learn about the issues you experienced with your recent vehicle purchase. We take these matters seriously and want to work toward a resolution. Please contact our Customer Relations department at customerrelations@capitolchevy.com so we can discuss your concerns directly and explore options to address this situation properly.

Oct 01, 2025 -

aamaintenance512 responded

My vehicle that I purchased last month was a wreck vehicle. I have three or four different colors on the passenger side airbag Deployed took it to a different Chevrolet dealership. They told me that it’s been in a wreck Front grills was messed up. It has Bondo in front. The hood is shifted and I called my sales guy than talk to the sales manager than to talk to another manager and it’s been over two weeks that I talked to the manager, Sergio. This is very frustrating. My wife is driving my kids around indirect vehicle. I’m paying a high monthly payment for a vehicle that’s not safe Their stuff on my contract that it says that my vehicle has tinted windows that know they have tinted windows. It has factory tint. I’m praying for that closest to $700. They said they put new for brand new tires. That’s a false and the centerpiece cap of the back passenger side is all punched in. I couldn’t even tell none of this was like that when I bought it because it was dirty.

September 08, 2025

The coffee cups suck but the service was excellent. I recommend using different cups those styrofoam ones are very unhealthy. More

by danielcastro862
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 30, 2025 -

Capitol Chevrolet responded

We are happy to hear that you had an excellent service experience with us! Thank you for choosing Capitol Chevrolet and for your thoughtful feedback.

September 07, 2025

I want to say thank you to JC! He provided good customer service. He went above and beyond and got me in to get my car serviced the same day instead of leaving my car there for rep More

by erica.wilson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Sep 25, 2025 -

Capitol Chevrolet responded

We are excited to hear about your wonderful experience with our service team! It sounds like you received exceptional customer service that truly made a difference in your day. We understand how important it is to get your vehicle serviced quickly without the inconvenience of leaving it for an extended period. Your recognition of the extra effort put forth to accommodate your same-day service needs means so much to us. We truly appreciate customers like you who take the time to share their positive experiences. Your feedback helps us continue providing the quality service that Capitol Chevrolet is known for.

September 04, 2025

Capital Chevrolet is very friendly to work with. The staff for repair are very helpful. Very clean waiting area. More

by susanmoncivais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rocha Jr
Sep 19, 2025 -

Capitol Chevrolet responded

Your positive feedback means so much to us. We are delighted to hear that you found our team to be welcoming and that our repair staff provided you with excellent assistance. It's wonderful to know that you appreciated the cleanliness of our waiting area as well. Your experience reflects the level of service we strive to provide every day at Capitol Chevrolet. We truly value customers like you and look forward to continuing to serve you with the same friendly and helpful approach in the future.

September 04, 2025

Brandon and Noewere great. They both made the buying process easy. Would recommend Brandon to froens. More

by ronrizzato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Sep 19, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that both team members made your car buying experience smooth and straightforward. It means so much to us at Capitol Chevrolet when customers feel well taken care of throughout the entire process. Your recommendation speaks volumes about the quality service you received, and we truly appreciate you taking the time to share your positive experience with others.

September 01, 2025

Podria decir que hicieron un exelente Trabajo’s muy professionals atentos a los clients y repectuosos More

by 33elgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto de cervicios. Uriel cedillo de sales
Sep 18, 2025 -

Capitol Chevrolet responded

We are glad to hear about your positive experience with our team. Your feedback about the excellent work and professional service means a great deal to us. We take pride in being attentive and respectful to every customer who visits us. It's wonderful to know that our commitment to quality service made a difference in your experience. Thank you for taking the time to share your thoughts with us.

August 31, 2025

Awesome team. Willing to help in finding what customer looking for. .. excellent team. . And explains all details 👍 More

by rebap1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juany Rocha, Keren Bonilla
Sep 17, 2025 -

Capitol Chevrolet responded

Thank you for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that our team was able to help you find exactly what you were looking for. Your feedback about our willingness to assist and our thorough explanations means so much to us. At Capitol Chevrolet, we believe in providing clear information and genuine support to every customer who walks through our doors. We truly appreciate you recognizing our team's dedication to excellent service.

August 31, 2025

Stephen and David were helpful and very knowledgeable! We appreciated both individual's patience and understanding. More

by mkjon501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen and David
Sep 17, 2025 -

Capitol Chevrolet responded

We are absolutely thrilled to hear about your positive experience with our team. It sounds like our staff provided you with the knowledgeable assistance you needed, and we truly value your recognition of their expertise. We understand how important it is to have patient and understanding service when making important decisions, and we are delighted that you felt supported throughout your visit. Your feedback about the helpfulness you received means so much to us at Capitol Chevrolet. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 31, 2025

Great job helping me find what i wanted and then a quick turnaround on closing the deal. I love my Tahoe. More

by luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriel, Keren Bonilla
Sep 17, 2025 -

Capitol Chevrolet responded

We are elated to hear about your positive experience finding the perfect vehicle and how smoothly we were able to complete your purchase. It's wonderful to know that our team was able to help you discover exactly what you were looking for and that the process moved along efficiently for you. We're thrilled that you're enjoying your new Tahoe and appreciate you taking the time to share your experience.

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