Capitol Chevrolet

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Nicholas went above and beyond during your visit. It's fantastic that he not only took care of your oil change and tire rotation but also helped repair your glove compartment latch without any additional cost. This kind of exceptional service truly reflects our commitment to taking great care of our customers. We appreciate you recognizing Nicholas for his outstanding work and for taking the time to share your positive feedback with us.

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that your car buying experience was the best you've had. Alexis Ramos and our entire team work hard to make each customer's journey special, and it's fantastic to know we succeeded with you. Your new Trax is a great choice, and we're confident you'll enjoy many happy miles ahead. We truly appreciate you taking the time to share your positive feedback about your experience.

ocacior responded

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Capitol Chevrolet responded

Thank you for taking the time to share your experience with us, Mark. We are thrilled to hear that you found our dealership well-organized and that we provided you with excellent service. It's wonderful to know that Zack made such a positive impression as your concierge with his helpful and friendly approach. Your feedback means a great deal to us and helps us continue delivering the quality experience our customers deserve. We appreciate your business and look forward to serving you again.

Capitol Chevrolet responded

Thank you for taking the time to share your experience with us. We are pleased to hear that despite the busy atmosphere on a rainy day, Ashton Disedare was able to provide you with smooth service and help you complete your visit efficiently. We truly appreciate your recognition of Ashton's efforts in making your experience positive. Your feedback helps us continue to provide excellent service to all our customers.

Capitol Chevrolet responded

Thank you for choosing Capitol Chevrolet for your automotive needs. We are delighted to learn that you had such a positive experience with our service during your first visit with us. Your satisfaction means everything to our team, and we appreciate you taking the time to share your feedback. We look forward to continuing to provide you with excellent service in the future.

Capitol Chevrolet responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive visit and that we could provide you with excellent service. Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your feedback. It brings us great joy to know that you would recommend us to your friends and family. We look forward to serving you again in the future and will continue working hard to maintain the high standards that made your experience so memorable.

Capitol Chevrolet responded

We are sorry to hear that you feel this way about your experience. We understand your frustration after making the drive for your scheduled appointment only to discover the vehicle was no longer available. This situation clearly did not meet the standards we strive for, and we recognize how disappointing this must have been for you. We take inventory management seriously and know how important it is to keep our customers informed about vehicle availability in real time. Your feedback helps us identify areas where we can improve our processes to prevent similar situations in the future. To discuss this matter further, please contact our Customer Relations department at customerrelations@capitolchevy.com.

Capitol Chevrolet responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you were satisfied with both the quality of service you received during your vehicle inspection and the efficient timing. Your feedback means a great deal to our team. We appreciate your trust in us for your automotive needs and look forward to serving you again in the future.

Capitol Chevrolet responded

Thank you for taking the time to share your experience with us. We truly appreciate your 5-star rating and are delighted to hear that our team was helpful throughout your car buying journey. Your feedback means a lot to us, and we are glad that despite the unexpected meeting during financing, everything proceeded smoothly for you. We value your business and are committed to providing excellent service to all our customers. We hope you enjoy your new vehicle and look forward to serving you again in the future.

Capitol Chevrolet responded

Thank you for taking the time to share your experience with us. We are pleased to hear that Mustafa provided you with helpful service for your 90K maintenance and followed through on exactly what you requested. Your feedback about his attentiveness to your needs means a great deal to our team. We appreciate your trust for your vehicle's important maintenance milestones, and we look forward to seeing you next time.