Capitol Chevrolet

Isaiah is great and very helpful and friendly! ! They really go a great job on making sure everything is done the right way. ! They really go a great job on making sure everything is done the right way. More

I would recommend to the next person come check it out great people along with great service. great people along with great service. More

I rate desk contacts as good but service as unsatisfactory i have a broken it is a problem. unsatisfactory i have a broken it is a problem. More

By far this is the smoothest experience I have ever had in dealing with a car dealership in dealing with a car dealership More

Nick meet me for service this morning was very kind and professional. Capital Chevy does a multi point check on my vehicle and texted me what needed to be taken care of, all i had to do was answer if I wan professional. Capital Chevy does a multi point check on my vehicle and texted me what needed to be taken care of, all i had to do was answer if I wanted to have these items done or wait for another time. Then signed off on that all on a text. Shortly after that i got a call saying my car was ready to be picked up! It was quick and easy. I really appreciate the professionalism and quick service. More

Exelente calidad de servicio rápido y eficiente gracias por darme la oportunidad de pertenecer a la familia de Chevrolet mi dealer que conozco al rededor de 7 años por darme la oportunidad de pertenecer a la familia de Chevrolet mi dealer que conozco al rededor de 7 años More

The salesman Danny and the staff at Capital Chevrolet made the process of buying our new Suburban very easy. They were straightforward with the pricing and features of the vehicle. They gave us a fair pr made the process of buying our new Suburban very easy. They were straightforward with the pricing and features of the vehicle. They gave us a fair price for our trade in. Very happy with the transaction and would do business with them again! More

Everyone was so nice and helpful! They made sure I was comfortable. The process was smooth and quick. They made sure I was comfortable. The process was smooth and quick. More

Absolutely terrible experience at Capitol Chevrolet’s service department. I came in for a simple oil change and ended up wasting almost FOUR hours of my day — 3 hours and 45 minutes, to be exact. My ser service department. I came in for a simple oil change and ended up wasting almost FOUR hours of my day — 3 hours and 45 minutes, to be exact. My service advisor completely vanished. No updates, no responses to texts, no returned calls — nothing. After two hours in the lobby, I texted for an update and got ignored. An hour later I called — no answer. When I went to his desk, he wasn’t even there. The receptionist said any advisor could help, but when I asked one, he just asked who my assigned advisor was and clearly didn’t want to help. Only when he reluctantly checked my info did my actual advisor finally appear — and casually tell me my truck was ready. Then I started getting the “Recommended Services” texts — AFTER the job was done. Those are supposed to come during the inspection, not after the fact. Had I not gone looking for him, I’m sure I’d still be waiting for my truck. To make things worse, there was no apology, no explanation, no discount — just a credit card charge and a fake smile like everything was fine. Here’s the kicker: my dash cam footage shows my truck pulled into the bay 30 minutes after my appointment and finished 15 minutes later. The actual oil change took 45 minutes total. I waited nearly four hours because my advisor couldn’t be bothered to communicate. Completely unprofessional and unacceptable. I I DO NOT recommend this service department to anyone unless you’re prepared to babysit your advisor just to make sure they’re doing their job More

Regarding the recent service visit for an anti-braking system update and battery replacement, I observed a lack of proactive communication regarding the vehicle's status, necessitating follow-up via phone system update and battery replacement, I observed a lack of proactive communication regarding the vehicle's status, necessitating follow-up via phone or email to obtain updates. Upon vehicle retrieval, a flat tire was discovered, and the tire pressure monitoring system (TPMS) readings did not align with the actual tire conditions. After taking 3 weeks just to do the work. More