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Capitol Chevrolet

Austin, TX

4.7
2,724 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,724 reviews

June 10, 2026

My car had to go in unexpectedly after it became non drive and they ended up needing to do a lot of work because I hadn’t been keeping up with maintenance. My service advisor, Mustafa, was awesome. Supe More

by Leah D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Alsalihi
Jun 11, 2026 -

Capitol Chevrolet responded

We're particularly pleased to hear that your service advisor took the time to help lower costs where possible while being transparent about what services were truly necessary. At Capitol Chevrolet, we believe in building trust through honest communication and delivering value to our customers. Thank you for choosing us and for sharing your experience - we look forward to serving you again when those future services are needed!

June 09, 2026

They didn't want to work out with me regarding the vehicle I wanted to purchase, instead they pushed me to get a lower trim that I didn't want. They also told me that the vehicle I originally wanted w More

by Zo H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NOE Bazan
June 08, 2026

They scheduled my appointment around my availability. The service rep stayed in communications with me, and service was done to my expectations. More

by david78660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 11, 2026 -

Capitol Chevrolet responded

Thank you immensely for taking the time to share your positive experience. We deeply appreciate your recognition of our commitment to working around your schedule and maintaining clear communication throughout your service appointment. It's wonderful to hear that our service representative kept you well-informed and that we met your expectations. Your feedback reinforces our dedication to providing flexible, communicative, and reliable service to all our customers.

June 08, 2026

Lovey sales people really helpful got to be 1st sale for Mr.Zack helped me and cheer me so much I ended buying 2 truck but also with the help of Mr.Pratt More

by Diana Hernanez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 11, 2026 -

Capitol Chevrolet responded

We are thrilled to hear about your wonderful experience! It's fantastic that you found our sales team so helpful and that you felt comfortable enough to purchase not just one, but two trucks. We're delighted that Zack and Mr. Pratt were able to provide you with the excellent service and support you deserved. Your positive feedback truly means the world to us, and we're honored that we could make your car buying experience such a positive one. Thank you for choosing Capitol Chevrolet and for taking the time to share your experience with others.

June 07, 2026

Great vibe. Great deal. Great to work with Abigail, she is new and is going to do well for both the dealership and the customers. I’m genuinely happy to have pur More

by rolamson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail, Moises, and Marcelo.
Jun 11, 2026 -

Capitol Chevrolet responded

Thank you for your wonderful feedback about your experience with us. We're thrilled to hear that you found great value and enjoyed the positive atmosphere during your visit. It's especially meaningful to know that Abigail provided you with excellent service, and we appreciate you recognizing her dedication to helping customers. We're genuinely pleased that you're happy with your car purchase. Your satisfaction and positive experience reflect exactly what we strive to achieve for every customer who walks through our doors.

June 04, 2026

Great and fast service. Very friendly staff and a clean and pleasant customer waiting area. More

by eli.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Erwin
Jun 10, 2026 -

Capitol Chevrolet responded

We are utterly delighted to hear about your positive experience! Your feedback about our fast service and friendly staff truly means the world to us. We work hard to maintain a welcoming environment where every customer feels valued and comfortable. It's wonderful to know that our clean and pleasant waiting area contributed to your overall satisfaction. We understand that visiting a dealership can sometimes be stressful, so creating a space where our customers can relax is incredibly important to us. Thank you for taking the time to share your experience with others.

June 04, 2026

Only one is needed OUTSTANDING . I cannot say anymore. Fast ,prompt , courteous , very easy to talk to More

by pdebra237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Polk
Jun 10, 2026 -

Capitol Chevrolet responded

Thank you for your review! We deeply appreciate you taking the time to share your outstanding experience with us. It's wonderful to hear that our team provided you with fast, prompt, and courteous service that exceeded your expectations. Your kind words about how easy we were to talk to truly reflect the authentic and professional service we strive to deliver every day. We're honored to have earned your trust and look forward to continuing to serve you with the same level of excellence in the future.

June 04, 2026

Very happy with customer service. I appreciate the calls keeping me updated on my vehicle’s service More

by Donshirlamitrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jun 10, 2026 -

Capitol Chevrolet responded

We are honored to receive your positive feedback about your service experience. It's wonderful to hear that our customer service team met your expectations and that you found value in our communication throughout your vehicle's service process. Your satisfaction is important to us, and we're grateful that our team was able to provide you with the attentive service you deserved. Thank you for taking the time to share your experience with us.

Jun 11, 2026 -

Donshirlamitrani responded

I k was great

June 01, 2026

Where to start? Same old sale tactics. Bait and switch ("The one you want is no longer available"). Inflated prices for "optional dealership installed components" More

by fnkjv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kurt and Frank
Jun 08, 2026 -

Capitol Chevrolet responded

We are disappointed to hear about the challenges you experienced during your visit. We understand your frustration. We take your feedback seriously and would like to discuss this further and work towards a resolution. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com so we can better understand what happened and address your concerns. We're glad to hear that you're happy with your vehicle, and we appreciate you taking the time to share your experience with us.

May 31, 2026

They got me in and out quickly after finding my issue with my car. My service advisor Jose Medina was very professional and pleasant 5* for him More

by donnashepard30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Medina
Jun 08, 2026 -

Capitol Chevrolet responded

We are grateful for you taking the time to share your positive experience with us. It's wonderful to hear that we were able to quickly diagnose and resolve the issue with your car, getting you back on the road efficiently. We're especially pleased to know that Jose provided you with professional and pleasant service throughout your visit. Your feedback about the quality of service you received means a great deal to us and reinforces our commitment to delivering exceptional customer care.

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