
Capitol Chevrolet
Austin, TX
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The service was great! I have spent months looking to get my recall done, and no one seemed to be responsive and capable. Finally found them and they took care of my oil ch I have spent months looking to get my recall done, and no one seemed to be responsive and capable. Finally found them and they took care of my oil change and transmission service. So grateful. More
Honestly, the kindest people in the car business. Everyone listened to my concerns and guided me through the process. My situation was a little complicated, but the amount of grace and patience and k Everyone listened to my concerns and guided me through the process. My situation was a little complicated, but the amount of grace and patience and kindness they gave me was absolutely wonderful. I got a really great deal, and I love my new car! More
Worst car experience ever! Staff were so unprofessional and did not know what they were doing. Every department that I talked to has told me “they don’t know what goes on back Staff were so unprofessional and did not know what they were doing. Every department that I talked to has told me “they don’t know what goes on back here” in regards to the previous department I spoke to. I sent everything in 4 days in advance to buying this car and was told to just come in to sign some paperwork and all would be good. I was there for over 3 hours. Nothing has been done and they didn’t even know where our wired money was or the bankers check. Now they have called me multiple times in regards to things that need to be handled through the banker. They also have charged me for add ons I told them I did not want and did not put the add ons on my car. Worst experience ever. More
Everyone was very helpful and nice. They were very patient in explaining the process of leasing to us and answered all of our questions. They were very patient in explaining the process of leasing to us and answered all of our questions. More
Sales staff was not pushy at all when I asked where to go for service department. The gentleman was very kind and pointed that out for me! Service staff, very professional and informative! for service department. The gentleman was very kind and pointed that out for me! Service staff, very professional and informative! More