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Capitol Chevrolet

Austin, TX

4.8
2,350 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,350 reviews

April 28, 2024

Professional staff I was updated on my car repair and the repair was completed timely More

by della9195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Allen
Apr 30, 2024 -

Capitol Chevrolet responded

Thank you for taking the time to leave a review about your recent service experience at Capitol Chevrolet. We appreciate your kind words about our professional staff. We take pride in keeping our customers informed throughout the repair process, so we're glad you were happy with the updates you received. It's also great to hear that the repairs were completed on time! We look forward to servicing your vehicle again in the future.

April 27, 2024

This was a great experience. My care rep Jennifer Cooper did a wonderful job getting my vehicle back to me More

by Dave 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cooper, Kanisha Villiery
Apr 29, 2024 -

Capitol Chevrolet responded

Thank you so much for taking the time to leave this positive review! We're delighted to hear that you had a great experience at Capitol Chevrolet, and especially appreciate you mentioning Jennifer Cooper. We'll be sure to pass your kind words on to her – it's fantastic to know she did a wonderful job getting your vehicle back to you. At Capitol Chevrolet, we strive to provide exceptional customer service, so your feedback truly means a lot. Thank you again for choosing Capitol Chevrolet!

April 26, 2024

Marco is outstanding. He was very considerate and helpful, made the experience outstanding. Moe in Finance was also excellent. More

by larrymmonaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 29, 2024 -

Capitol Chevrolet responded

That's fantastic! We appreciate you recognizing both Marco and Moe for their exceptional service. It sounds like Marco truly went the extra mile to make your car-buying experience outstanding. His consideration and helpfulness are valuable qualities we appreciate in our salespeople. We'll be sure to pass your kind words on to Marco - he'll be thrilled to know his efforts made such a positive impact! We're happy to hear that Moe in finance also provided excellent service. The financing process can sometimes feel complex, so it's important to have a knowledgeable and helpful finance manager like Moe to guide you through it. Thanks again for choosing Capitol Chevrolet, and for recognizing Marco and Moe's outstanding service!

April 25, 2024

Extremely great car buying experience! Sales person bent over backwards to help me with every aspect of the purchase More

by fidop216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naomy Jaramillo
Apr 26, 2024 -

Capitol Chevrolet responded

We're thrilled to hear you had an extremely positive car buying experience! Our salespeople are dedicated to making the process as smooth and helpful as possible. We'll be sure to recognize the salesperson who went the extra mile for you. Thank you for choosing us, and welcome to the family!

April 25, 2024

Leanna was great to deal with. Provided me transportation for a warranty issue that happened way too soon. More

by Danhyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Rodriguez
Apr 26, 2024 -

Capitol Chevrolet responded

We're so sorry to hear about the warranty issue, but we're glad Leanna was there to help! Providing transportation during an unexpected service need is what we strive for, and we're happy she made the process smoother. Thank you for mentioning Leanna's great service – we'll be sure to recognize her for going the extra mile. We hope you're enjoying your car again soon!

April 25, 2024

Salesman eddie and managemgot me a good deal on a New twenty twenty four chevy silverado. I have bought seven vehicles from them Over the years. 7. Trucks one car More

by murray.moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Baldrraz and Lincoln Stahl
Apr 29, 2024 -

Capitol Chevrolet responded

This is fantastic news! We at Capitol Chevrolet are so happy to hear that Eddie and the management team were able to get you a great deal on your brand new 2024 Chevy Silverado. We truly appreciate your continued loyalty - seven vehicles is incredible! It sounds like Eddie has become your go-to salesman. We'll be sure to pass your kind words on to him and the entire team. Congratulations on your new truck, and thanks for choosing Capitol Chevrolet!

April 25, 2024

Their service manager make a great difference as to where I want to have my cars serviced. More

by guardiankika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Taylor
Apr 29, 2024 -

Capitol Chevrolet responded

That's fantastic feedback! We appreciate you recognizing the impact our service manager has on your decision to bring your car to us. We'll be sure to pass your kind words on to them – it will definitely make their day!

April 24, 2024

Had Chevy most of my life great customer service oil change fast and don't wait to long More

by sylviamorales2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Maurice Turner Jr
Apr 25, 2024 -

Capitol Chevrolet responded

We're thrilled to hear you've been a Chevy fan for most of your life! Thank you for choosing us for your recent oil change, and we're delighted to hear it was fast and efficient. We know your time is valuable, so getting you back on the road quickly is a priority. At Capitol Chevrolet, we strive to provide excellent customer service for all our Chevy customers, and it sounds like we achieved that for you this visit. We look forward to seeing you again for your next service need!

April 24, 2024

My entire experience was excellent. I would recommend Capitol Chevrolet Austin, TX for servicing your vehicle. More

by rhodanorton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leana
Apr 25, 2024 -

Capitol Chevrolet responded

We're so glad to hear your entire experience was excellent! Thank you for choosing us to service your vehicle and for recommending us to others. Our team works hard to provide top-notch service, and it means a lot to know we're succeeding. We look forward to seeing you again soon!

April 24, 2024

Always appreciate the great service at Capitol Chevrolet. Scheduled routine maintenance which was completed in a timely manner. John reviewed necessary service needed & updated me when completed. This is More

by Pia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 26, 2024 -

Capitol Chevrolet responded

We truly appreciate your kind words! We're happy to hear your routine maintenance was completed quickly and efficiently. John's dedication to clear communication is something we take pride in, and we're glad he kept you updated throughout the service. Thank you for choosing Capitol Chevrolet as your preferred service location! We look forward to seeing you again for your next truck service needs.

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