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Capitol Chevrolet

Austin, TX

4.8
2,342 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,342 reviews

February 24, 2024

I’ve only ever used the service department here. The staff has always been friendly and accommodating. My only issue with this place is how they always seem to be overbooked or understaffed. I do More

by pinkie.rotund_0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 28, 2024 -

Capitol Chevrolet responded

Hi DeAndre, thank you for sharing your experience. We're glad to hear that you've found our staff to be friendly and accommodating. We're sorry to hear about the long wait times you've experienced. We appreciate your feedback and will work to improve our scheduling processes. Thank you for choosing our service department. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

February 23, 2024

Both service manager and his service advisor need more training. Inability or unwilling to communicate, coordinate with the involved parties and lack of overall interest in Chevy customers. More

by L5P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Fuentes; Jorge Rocha
Feb 28, 2024 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. We strive to provide top-notch service and are disappointed to hear about your experience. We value your feedback and will address this with our team to ensure better communication and customer care in the future. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

February 23, 2024

Good Chevy dealership and very friendly people, especially Dwayne. He was great to work with. More

by Ronnie2112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 23, 2024

Excelente servicio, gracias por cumplir mis expectativas y por la buena atención brindada , se los recomiendo no pierda la oportunidad de visitar y llevarte a casa el auto de tus sueños More

by ismaelramirezespinosa90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aislin y demás equipo
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

Gio was great! ! Always takes care of me. I never have any issues when I get my service here. More

by Matt.flores015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

The personal service received at Capitol Chevy us beyond compare. Tristen was a joy to work with. More

by 08.midst_generic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 21, 2024

They are very good helped me select my car made everything so easy for me I got my new car with their help More

by jean0spears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura ,dewayne,kevin
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 21, 2024

Courteous and friendly sales and finance folks except a Ms. Chang, identified as the finance manager. Cash payment for vehicle took a bit longer to complete than expected. More

by Ssuarez5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime, Ailene, Marco and an assistant finance manager
Feb 21, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to seeing you again soon!

February 21, 2024

The sales team was professional and kind. The management team worked hard to make me a great deal and the finance team was quick to finish my paperwork. Great experience overall! More

by eedevold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Feb 27, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 21, 2024

Good customer service and support throughout the entire buying process. Made sure I was comfortable the entire way through More

by jkyler76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacie Cruz
Feb 21, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to seeing you again soon!

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