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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,327 Reviews
Call Dealership (737) 219-7300
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,327 reviews

December 01, 2023

I really appreciated Alberto! ! The finance at this dealership is horrible! The service department is great! More

by loreenjace
Recommend Dealer
Yes
Employees Worked With
None in these departments
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Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 01, 2023

Capitol Chevrolet is hands down the best dealership in Texas! Ivon Gomez is the best! More

by David A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivon Gomez (service advisor)
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Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

It was a great experience and I enjoyed myself with the sales lady that I had More

by Snowflake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Orellana
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Dec 04, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

Professional Friendly Attention to detail Excellent Explained services in detail Personable Attentive Helpful Responsive Cheery More

by mngholmes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

The service advisors are very personable and go above and beyond. I had an especially good experience recently with Will there. Ask for him!! More

by jacobsmigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 29, 2023

Capital Chevrolet is the best car Dealership in Texas. My car salesman was the best Salesman in the world. Thank you Dewayne Stewart keep up the great work More

by belldaniel111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewayne Stewart Salesman
Report | Print
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

Our service writer, Sean, was great. The mechanics did a wonderful job and the Tahoe sounds better and drives better than before!! Thanks so much! More

by Swtthng41414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bailey
Report | Print
Nov 30, 2023 -

Capitol Chevrolet responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 28, 2023

Horrible experience. We were sold a brand new vehicle that ended up having mechanical issues as soon as we drove off the lot. The parts to fix it were on back order with More

by Ashleydiane1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Palomarez , Evan Davie, Milo Reyna
Report | Print
Nov 30, 2023 -

Capitol Chevrolet responded

We're genuinely sorry to hear that you've encountered issues with your brand new car after your purchase. This is certainly not the experience we want for our customers, and we understand your frustration. New cars should be free from defects and perform flawlessly. However, sometimes unforeseen issues can arise. Please know that your satisfaction is important to us, and we take these matters seriously. We would like to help you resolve these problems as quickly and efficiently as possible. Our service department is equipped to address any issues your vehicle may have. We encourage you to reach out to our service team to schedule an appointment so that we can thoroughly inspect and address the concerns you've encountered. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to resolve these issues to your satisfaction. Your feedback is crucial in helping us improve our services and ensure a better experience for all of our customers. Thank you for bringing this matter to our attention. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

November 26, 2023

Great selection of vehicles on the lot. Sales personnel are very welcoming and knowledgable of the stock. The negotiation on price was handled well and I think I ended up with a very good d More

by jmlancelot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joana Bonola
Report | Print
Nov 27, 2023 -

Capitol Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 25, 2023

They are very professional and make you feel comfortable and make sure they get the right truck or car for you and your family. Thank you More

by El Nino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Disedare
Report | Print
Nov 27, 2023 -

Capitol Chevrolet responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

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