
Capitol Chevrolet
Austin, TX
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We came looking for a Bolt 1LT but all they had was the Bolt EUV 2LT. Told them it was out of our budget but they insisted on coming up with a price. It was actually a good price so we agreed. But then the Bolt EUV 2LT. Told them it was out of our budget but they insisted on coming up with a price. It was actually a good price so we agreed. But then the finance manager came over and said that price was too low and that we had to renegotiate. I said we would only pay their original quoted price. He apologized and said they couldn't make it work. We shook hands and I left. No harm, no foul. But then the next day I get a call from Capitol. After the caller realized who I was, he said, "Oh, you're the guy that walked out. That was so disrespectful. Don't bother coming back. We don't have a car for you." Then he hung up on me. One, I didn't walk out. And two, not sure why this person felt the need to badmouth me. Would have gladly left a five star rating to Capitol, even without buying their car, had it not been for this person disrespecting me for no reason over the phone. Bought a Bolt the next day from a different dealer. More
Alberto is the best! Friendly and professional. We were in and out of the service process in about one hour. Happy with the short wait and nice waiting area. Friendly and professional. We were in and out of the service process in about one hour. Happy with the short wait and nice waiting area. More
Seve Acosta is the Best great customer service, friendly and knowledgeable on the vehicle he sales. Finance Manager was good hasn’t been there very long and I felt some what concerned my paperwork was do and knowledgeable on the vehicle he sales. Finance Manager was good hasn’t been there very long and I felt some what concerned my paperwork was done correctly other than that great service. Over all a great experience! More