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Capitol Chevrolet

Austin, TX

4.8
2,350 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,350 reviews

September 21, 2023

We came looking for a Bolt 1LT but all they had was the Bolt EUV 2LT. Told them it was out of our budget but they insisted on coming up with a price. It was actually a good price so we agreed. But then the More

by kisschicken
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember who we worked with
Sep 22, 2023 -

Capitol Chevrolet responded

We're truly sorry to learn about your experience with our staff. Providing excellent customer service is of the utmost importance to us, and we deeply regret that you encountered rudeness during your interaction with our team. We take this matter very seriously and will investigate the incident further to identify the staff member involved and address the issue directly. We do not tolerate any behavior that falls short of our commitment to treating all customers with respect and professionalism. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

September 21, 2023

Seve Acosta is totally the Best. He is a great asset to Capital Chevrolet. Awesome customer service, friendly. More

by Lalis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Acosta
Sep 22, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 20, 2023

Always so helpful every time I have a problem with my car it's taken care of. More

by rosie51253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Cruz
Sep 22, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 19, 2023

My rep was patient, thorough, and well mannered. In addition, the waiting area is clean, comfy, and complimentary refreshments available! More

by neasiaallah7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cluna
Sep 22, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 19, 2023

Alberto is the best! Friendly and professional. We were in and out of the service process in about one hour. Happy with the short wait and nice waiting area. More

by lonestarlizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
Sep 22, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 18, 2023

Was patient with my question and was ready to make a deal once we came to agreement More

by Mckennisj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Phillip Ahearn, Eric Andablo
Sep 18, 2023 -

Capitol Chevrolet responded

Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

Oct 04, 2023 -

Mckennisj responded

The overall buying experience was a good one and the sales rep. at Capital Chevrolet we’re very knowledgeable and professional

September 18, 2023

Seve Acosta is the Best great customer service, friendly and knowledgeable on the vehicle he sales. Finance Manager was good hasn’t been there very long and I felt some what concerned my paperwork was do More

by Lalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Ernesto Acosta
Sep 19, 2023 -

Capitol Chevrolet responded

Hi Lalis, thank you for taking the time to share your feedback. We're glad to hear that Seve provided excellent customer service and that you had a great experience overall. We apologize for any concerns regarding the paperwork and will ensure it's done correctly in the future.

September 17, 2023

Daniel Garcia provided excellent customer service and would definitely recommend him and buy from him again ! More

by m-carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
Sep 18, 2023 -

Capitol Chevrolet responded

Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

September 15, 2023

I was real impress with Capitol Chevrolet Customer service I will definitely refer them To my friends More

by lourdess50@ yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Sep 18, 2023 -

Capitol Chevrolet responded

Hi Lourdes, thank you so much for your kind words and for choosing Capitol Chevrolet! We greatly appreciate your support and would be thrilled to assist your friends as well. If you have any questions or need further assistance, please don't hesitate to reach out.

September 14, 2023

Eddie B. and Angel C were an outstanding team! They make me feel like family! More

by SgtCasto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Chavarria, Joseph Llanos, Eddie Balderas
Sep 18, 2023 -

Capitol Chevrolet responded

Eddie B. and Angel C. are indeed amazing team members who truly strive to create a welcoming and familial experience. We appreciate your feedback and look forward to serving you again soon!

Sep 18, 2023 -

SgtCasto responded

Capitol Chevrelot will always have my business!

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