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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,349 Reviews
Call Dealership (737) 219-7300
View Awards

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,349 reviews

August 28, 2023

Joana was very efficient, informative, helpful and patient. Will def go back to her again. More

by dallasliz2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joana Bonola
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Sep 05, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 27, 2023

Capital Chevy is the best dealership I have worked with! A great experience from start to finish. Ernesto Acosta was excellent to work with More

by James H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Acosta
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Sep 05, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 27, 2023

It was fine they made the deal I was looking for without too much xxxxxxxx More

by nortron404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton sales
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Sep 05, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 26, 2023

Will love to come back n back. . So thank you And have a wonderful day and enjoy More

by martinezterry205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alieen Garcia , Noe Bazan
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Sep 05, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 26, 2023

Sean did a great job of listening to my needs and delivered 100%. He represents the brand well. More

by Jwrashii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service dept
Report | Print
Sep 05, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 25, 2023

Great staff, great service, great coffee and the wait wasn't extreme. I don't have a single complaint about my visit. More

by richard.parras778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Sep 05, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

August 25, 2023

Absolute worse experience of my life. Brought my truck into their service dept, 6 days go by with no progress, out of frustration I go to pick my truck up and it was broken into on their More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not naming names
Report | Print
Sep 05, 2023 -

Capitol Chevrolet responded

We're deeply sorry to hear about your negative experience, both in terms of the delay in service and the unfortunate incident with your vehicle. Your satisfaction and safety are of the utmost importance to us, and we understand your frustration. Regarding the service delay, we apologize for any inconvenience this may have caused. We strive to complete work in a timely manner, and it's clear that we fell short of your expectations. We will review our processes to ensure that we can provide faster and more efficient service in the future. The security and safety of your vehicle are also top priorities for us. We take incidents like this very seriously and are committed to addressing and preventing them. We encourage you to contact us directly to provide more details about the break-in, as this information will be vital in helping us take appropriate action to enhance security on our premises.

Sep 05, 2023 -

jason responded

I did respond to you directly - I have 20+ emails worth out with zero response. Who do you suggest I reach out to?

August 22, 2023

The Salesman Hector Paredes and the Finance manager Rafael were amazing to work with. They provided the best advice and were very knowledgeable. Also, very professional and provided the best customer s More

by Pamela Saldana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Paredes, Rafael Ayala
Report | Print
Aug 23, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 22, 2023

I always go to Capitol Chevrolet. I Never trust my vehicle any other place.Awesome More

by marybarron7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC LUNA he is the best advisor always willing to help me andcexplains everything about my vehicle. He is an excellent advisor and friendly, respectful and very polite .He's Awesome!
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Aug 23, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 19, 2023

Sean always take great care of my vehicle and me! I will be a customer for life! More

by ballen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bailey
Report | Print
Aug 23, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

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