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Capitol Chevrolet

Austin, TX

4.8
2,348 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,348 reviews

August 19, 2023

They always have room to fit me and take care of my truck and let me know the best way to keep it running to o perfection. They always do what they say and the job is too class. More

by keith irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in service.
Aug 23, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 16, 2023

Sean, the service advisor, is awesome. He is professional, explains what needs to be done, and keeps me informed throughout the process. He has been my advisor for years now always provid More

by krsw000.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bailey, service department
Aug 17, 2023 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 16, 2023

We received a excellent customer service by Stephen Pratt the sales representative, very knowledgeable and was able to find us the right vehicle for us. I know that going to the dealership it’s usually More

by Leonel Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt , Five stars
Aug 17, 2023 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 12, 2023

Everyone was friendly, welcoming and eager to make your dream of a brand new vehicle a reality. Corey was welcoming, and attentive throughout the process. More

by pearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey was a new salesman , Noe Bazan, Yaacov Leiva, Corey Frye
Aug 17, 2023 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 10, 2023

Great Cars great service great staff very convenient to get in and out, love my Chevy. More

by royggarcia47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 11, 2023 -

Capitol Chevrolet responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 08, 2023

Extremely satisfied with the Service Advisor. Mercedes was awesome! She took her time listen to every word. I will request her the next time I need my vehicles repaired. Thank you for your he More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
3845 Mercedes Jashay Simm (5 Stars)
Aug 11, 2023 -

Capitol Chevrolet responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 07, 2023

This dealership has improved greatly over the years. I bought a new truck in 2016 and to be honest, I wasn’t very happy with the truck because it kept on breaking down and service couldn’t get me in qu More

by Jrm2ile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Acosta
Aug 11, 2023 -

Capitol Chevrolet responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 05, 2023

LAFAYETTE was so helpful definitely recommend for you to ask for him if you want 10/10 service !! More

by Maryespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAFAYETTE
Aug 11, 2023 -

Capitol Chevrolet responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 04, 2023

Both people were short over the phone. No one wants to talk real numbers. Not driving to Austin unless I’m absolutely sure and both calls I had with salespeople made me absolutely sure tha More

by cristyleecooper
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cannot recall names
Aug 11, 2023 -

Capitol Chevrolet responded

We're sorry to hear that you had a poor experience with us. We strive to provide excellent service to all our customers, and we apologize for falling short of your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific situation and how we can improve. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

August 02, 2023

I had a great experience and Lafayette Turner in particular is a great service representative. More

by reed_johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Aug 03, 2023 -

Capitol Chevrolet responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

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