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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,573 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,573 reviews

January 25, 2024

We did not receive any review of the inside operations of the vehicle from salesperson. More

by sdpalmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joana Bonola
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Feb 01, 2024 -

Capitol Chevrolet responded

We apologize for any confusion regarding the services provided during your recent visit. Transparency and clear communication are essential to us, and we regret if we fell short of your expectations in this regard. We understand the importance of explaining the details of the services performed on your vehicle to ensure transparency and build trust with our customers. We will address this issue with our service team to ensure that all customers receive thorough explanations of the services rendered. If you have any specific questions or concerns about the services performed, please don't hesitate to reach out to us directly. Your feedback is invaluable as we continually strive to improve our service processes.

January 24, 2024

Everyone was great and helpful! Calvin really listened and understood what I was looking for. More

by Santosveronica78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
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Jan 26, 2024 -

Capitol Chevrolet responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 23, 2024

Service writer was knowledgeable excellent and efficient would recommend anybody to see KC Luna Anytime More

by RUBEN leather and vinyl repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 26, 2024 -

Capitol Chevrolet responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 23, 2024

Customer representative listened my concerns and offered options. Excellent service and my car feels like new again!!! More

by vanesanchezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Pimentel
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Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 22, 2024

Mario was excellent. He was extremely thorough and made me feel confident in my purchase. His demeanor from the start was very pleasant and friendly. While simultaneously More

by Marleh Sanchez Porcayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Catalan
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Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 22, 2024

Great experience, Alberto helped me in everything I needed, break check, refilled my cooling and oil change. More

by isabelligl2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 20, 2024

I had a great experience with the help of Leana Rodriguez. It was quick and easy, she helped with all my questions. More

by aaronandres87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leana Rodriguez
Report | Print
Jan 23, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 19, 2024

The service has been phenomenal! Five stars! Very responsive, courteous, and professional. Hector represented the company well and provided outstanding service! More

by tammiewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in service
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Jan 19, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 19, 2024

I like that I don’t pay for my oil changes and gets checked for other issues, and was able to resolve it. More

by Mvolvera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 19, 2024 -

Capitol Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 16, 2024

Hector fuentes is a great advisor , good communication always takes care of me and my family. More

by rafaeltrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas, Phillip Ahearn
Report | Print
Jan 16, 2024 -

Capitol Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

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