Capitol Chevrolet

The people here know how to make a sale. They have what I would call tenacity. They have what I would call tenacity. More

My Serv Tech, Sean was awesome. Everything he said was true. Orig told me the wait could be 4 days. He spoke his mngr, and assured me it would be done today. He was good on his word Everything he said was true. Orig told me the wait could be 4 days. He spoke his mngr, and assured me it would be done today. He was good on his word. Sean is a great worker. Thx Sean!!!! More

We had a wonderful experience buying our vehicle. The whole team was easy to talk to; answered all my questions, took care of my concerns and really took their time in explaining the contract! Thank The whole team was easy to talk to; answered all my questions, took care of my concerns and really took their time in explaining the contract! Thank you Capitol Chevrolet! Thank you Zocimo Ugarte, thank you Rudy Mitchell! More

Very knowledgeable staff and very easy to work with in all departments very enjoyable experience. all departments very enjoyable experience. More

Todos muy amables, muy atentos Siempre tratando de ayudar en lo mas que se pueda. ayudar en lo mas que se pueda. More

The staff were all friendly they make you feel worth they don't discriminate you don't discriminate you More

I took in my truck for a Manufacturers Safety recall. My truck had symptoms with the steering system exactly described in the safety recall notification. The dealership called me to tell me that the reca My truck had symptoms with the steering system exactly described in the safety recall notification. The dealership called me to tell me that the recall was performed but there was still a lingering problem. They would not tell me what it was until I authorized a 190.00 charge. I was leery of this and asked a lot of questions. None of what I was told made logical sense to me so I decided to pick up my truck. When i got to the dealership my truck power steering was totally disabled. I drove it in; now I could not drive it out. I complained about the compromising position I was now put in. The dealership said it was my problem; not theirs. I contacted Chevrolet Customer Care. After explanation of the situation and several days of evaluation, I was told that Capitol Chevrolet would pick up my truck by wrecker and diagnose it for me so I would have the facts to get my truck fixed. They said all I had to do was contact he dealership and make arrangements. I left a lot of unreturned messages for almost a week before I made contact with my original service advisor. I communicated what Customer Care had told me to do and he said it was all untrue. He said the dealership would not work with me or Chevrolet Customer Care under the circumstances. What a terrible exemplification of Customer Service. More

Thank you for taking care of my truck. It was a very convenient and hassle-free experience. It was a very convenient and hassle-free experience. More

I recieved amazing service today. My service advisor Alberto Fernandez, did an outstanding job. We need more people like him. My service advisor Alberto Fernandez, did an outstanding job. We need more people like him. More

Excellent overall experience this time. Very knowledgeable staff. I received the utmost attention and service. As this was my 3rd vehicle purchased at CAPITOL. This, by far, was the best ex Very knowledgeable staff. I received the utmost attention and service. As this was my 3rd vehicle purchased at CAPITOL. This, by far, was the best experience. Thank you. More