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Capitol Chevrolet

Austin, TX

4.8
2,466 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,466 reviews

August 03, 2025

I felt forced into paying for tint and wheel lock and lugs which in order to purchase the vehicle I had to purchase these item when ask for these items to be removed I was told this the way the dealer ma More

by Checilaa02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcus & Arnold , Keren Bonilla
Aug 04, 2025 -

Capitol Chevrolet responded

We are concerned to hear about your experience. We value transparency in our sales process and want every customer to feel comfortable with their purchase decisions. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact our Customer Relations department at customerrelations@capitolchevy.com so we can address these concerns directly.

August 03, 2025

They have a excellent customer service defy i will recommend the dealer with my friends thank you so much I’m so happy and excited for my new car!!! More

by Daniel y yasmin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stepanie
Aug 04, 2025 -

Capitol Chevrolet responded

Thank you for your review, Daniel! We are so happy to hear about your wonderful experience with our customer service team. It means everything to us that you felt taken care of throughout your visit and that you are excited about your new vehicle. Your recommendation to friends truly shows the trust you have in us, and we are grateful for that confidence. We hope you enjoy many happy miles in your new car, and we look forward to serving you again at Capitol Chevrolet!

August 01, 2025

Joey Benitez was one of the greatest customer service I wish him the best and I hope we'll see him in the next one More

by shaabneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey benitez
Aug 04, 2025 -

Capitol Chevrolet responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional customer service that truly made a difference during your visit. We're thrilled that our staff member provided such outstanding support and left such a positive impression on you. Your kind words mean so much to our entire Capitol Chevrolet family, and we're grateful you took the time to share your experience. We look forward to continuing to serve you with the same level of excellence in the future.

July 30, 2025

We have never had an experience beyond amazing at this dealership! Awesome people and awesome service! More

by rhonda.mitschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 31, 2025 -

Capitol Chevrolet responded

We're thrilled to hear about your amazing experience! Thank you for sharing your positive feedback.

July 30, 2025

Professional,friendly,polite,respectful and honest,I will definitely consider this dealership for future car buying I will definitely recommend with anyone looking for a car,we’re very happy with our car,tha More

by Octaviocruz80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Reyes and Axel Ortiz
Jul 31, 2025 -

Capitol Chevrolet responded

Thank you immensely for your positive feedback. We greatly appreciate your kind words and are thrilled to hear about your positive experience with us.

July 29, 2025

Best team I’ve ever had the pleasure of purchasing from I love my new truck!! More

by 23dickerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristine Phothisaraj
Jul 30, 2025 -

Capitol Chevrolet responded

We are thrilled to hear about your wonderful experience with our team! Your enthusiasm about your new truck truly makes our day. We take great pride in providing exceptional service, and knowing that you felt we were the best team you have worked with means everything to us. We hope you enjoy many miles of adventures in your new vehicle and thank you for choosing Capitol Chevrolet for your automotive needs.

July 28, 2025

Went to get my car serviced and customer service was excellent i was in and out! Clayton was extremely helpful! 10/10 More

by theresacruz5970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Jul 30, 2025 -

Capitol Chevrolet responded

We are absolutely thrilled to hear about your wonderful service experience with us! It sounds like your visit was smooth and efficient, which is exactly what we strive for. We're delighted that our team provided you with such outstanding customer service and made the process quick and convenient. Your kind words about the helpful assistance you received truly mean the world to us. Thank you for taking the time to share your positive experience - feedback like yours motivates our entire team to continue delivering excellent service to every customer who walks through our doors.

July 28, 2025

A huge thank you to Frank Cerda and everyone at Capital Chevrolet! From start to finish, you made the process stress-free and treated us like family. Your professionalism and attention to detail didn’t go More

by coachtapia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Jul 30, 2025 -

Capitol Chevrolet responded

We are grateful for your wonderful feedback! It means so much to hear that our team made your car buying experience feel stress-free and welcoming. We take great pride in treating every customer with the care and attention they deserve, and it's fantastic to know that our commitment to professionalism and thoroughness made a positive impression. Your satisfaction with your new vehicle brings us tremendous joy. Thank you for choosing Capitol Chevrolet and for taking the time to share your experience with others!

July 27, 2025

Called on Wednesday made appointment to bring my truck in for zen-Tek coating also a fuel line additive was taken care in very professional manner! Thank you to my service advisor and technician! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Orosco
Jul 30, 2025 -

Capitol Chevrolet responded

Your review is appreciated, Rick! We are delighted to hear about your positive experience with scheduling your appointment and bringing your truck in for the ZakTek service and fuel line additive. It means a great deal to us that you felt the service was handled in a professional manner. Your kind words about our service advisor and technician truly make our day. Thank you for choosing Capitol Chevrolet and for taking the time to share your experience!

July 27, 2025

Quincy Mays was wonderful. Never pushy or made us feel like we pressured. His costumer service was excellent. The finance team made sure we weren't over paying even with zero d More

by Jameetenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Mays
Jul 30, 2025 -

Capitol Chevrolet responded

We are overjoyed to hear about your outstanding experience with us. It sounds like you received the exceptional service that every customer deserves. We understand how important it is to feel comfortable during the car buying process, and we are thrilled that you never felt any pressure throughout your visit. Your kind words about the excellent customer service you received truly mean the world to us. We take great pride in ensuring our customers feel valued and respected at every step. It is wonderful to know that our finance team was able to work with you to create a payment plan that fit your needs. Hearing that this was the best car buying experience you have ever had fills us with pride. We strive to make every visit memorable for all the right reasons, and your feedback confirms that we are achieving that goal. Thank you for choosing Capitol Chevrolet and for taking the time to share your positive experience with others.

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