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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.8
2,493 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,493 reviews

August 30, 2025

This dealership is a very customer oriented dealership. They went over & beyond to keep me happy! More

by russellgfletcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman, David Le
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Sep 17, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback about your experience. We are glad to hear that our customer-focused approach made such a positive impression on you. It means everything to us when we can exceed expectations and ensure our customers feel valued throughout their visit. Your kind words about our team going the extra mile truly highlight what we strive for every day. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 30, 2025

We should up to a very long line in service. We were greeted immediately and someone was helping us. Even though it seemed busy they were very responsive and helpful. When the service person More

by bige_lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton grassi
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Sep 16, 2025 -

Capitol Chevrolet responded

Your positive feedback means so much to us. We understand that waiting in a long service line can be concerning, but we're thrilled to hear that our team greeted you right away and provided the responsive, helpful service you deserved. It's wonderful to know that despite being busy, our service person took the time to give you their card so you could easily reconnect if needed. We're pleased that we were able to take care of everything you required. Your experience reflects our commitment to providing excellent customer service, and we truly appreciate you taking the time to share your thoughts with others.

August 30, 2025

Gracias me gustó el trato y el servicio en la antencion del vendedor Uriel su amabilidad y respeto More

by osorio.juan31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gracias Uriel por tu ayuda , Keren Bonilla
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Sep 17, 2025 -

Capitol Chevrolet responded

We are overjoyed to hear about your positive experience with us. Your appreciation for the excellent service and respectful treatment you received means so much to our team. We understand how important it is to feel welcomed and valued when making important decisions about your vehicle. Thank you for taking the time to share your feedback about the kindness and professionalism you experienced during your visit to Capitol Chevrolet. Your satisfaction is what drives us to continue providing exceptional service to every customer who walks through our doors.

August 29, 2025

Everyone was courteous and professional. I was kept up to date on my vehicles service and recommendations by the Tech. It was a good experience. More

by m53demmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 29, 2025 -

m53demmer responded

A very good dealership.

August 28, 2025

We have been dealing with Capitol Chevrolet since 2019 and have been happy with the customer service every time we go there looking for a vehicle. More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Neave and Roy
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Sep 16, 2025 -

Capitol Chevrolet responded

Thank you for taking the time to share your experience. It means so much to us that you have chosen to work with our team since 2019 and continue to find value in our service. We truly appreciate your loyalty over the years and are pleased to hear that our customer service has consistently met your expectations during your vehicle searches. Your continued trust in us is what drives our commitment to providing quality service to every customer who walks through our doors.

August 26, 2025

Swift service and clear pricing and time frame communication. Great customer service by service advisor Clayton. More

by jaxon.s32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
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Sep 11, 2025 -

Capitol Chevrolet responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our quick service and transparent communication regarding pricing and timeframes means so much to us. We take pride in making sure our customers are well-informed throughout the entire process. It sounds like our service advisor provided you with the exceptional customer care that we strive to deliver every day. Thank you for taking the time to share your experience - reviews like yours help us continue providing outstanding service to all our customers.

August 26, 2025

Casey was amazing in handling all my needs for service. Got me in and out in a good time! I appreciate him taking the time to explain what was going on and how to best go about my services that were requir More

by Ashleycharles03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Luna
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Sep 11, 2025 -

Capitol Chevrolet responded

Thank you for taking the time to share your wonderful experience with us. We are pleased to hear that you received such exceptional service and that your visit was handled efficiently. It's fantastic to know that you appreciated having everything explained clearly and that you received helpful guidance on the services needed to keep your vehicle running at its best. Your kind words about the thorough and caring approach you experienced mean so much to our team. We truly value customers like you who recognize outstanding service, and we'll be sure to pass along your appreciation.

August 25, 2025

Great people! Dami was an excellent salesman. Everyone was so positive and helpful. We felt at home right away! I would recommend this dealership to anyone that wa More

by Mimi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
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Sep 10, 2025 -

Capitol Chevrolet responded

We are utterly delighted to hear about your wonderful experience with our team! It means so much to know that our staff made you feel welcomed and at home from the moment you arrived. We're thrilled that you found everyone to be positive and helpful throughout your car buying journey. Your recommendation truly speaks to the kind of experience we strive to provide every customer at Capitol Chevrolet. Thank you for taking the time to share your feedback - it brightens our day to know we could make your visit so memorable!

August 24, 2025

Clean and efficient dealership with pleasant customer service. Each service provides additional recommendations without being forced; the texting app used makes review and confirmation of services easy a More

by ahill4pix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 10, 2025 -

Capitol Chevrolet responded

We are grateful for your wonderful feedback about your experience with us. It means so much to hear that you found our dealership clean and well-organized, and that our team provided you with pleasant service throughout your visit. We take pride in offering helpful service recommendations in a way that feels comfortable and never pressured. Your appreciation for our texting system is especially encouraging - we implemented this technology specifically to make the review and approval process more convenient and efficient for our customers. Thank you for taking the time to share your positive experience.

August 21, 2025

The dealer was very helpful and knowledgeable and I would like to thank the team and crew for they’re work. More

by robran59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team.
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Sep 05, 2025 -

Capitol Chevrolet responded

Thank you immensely for taking the time to share your positive experience with us. We are truly pleased to hear that our team provided you with helpful and knowledgeable service throughout your visit. Your kind words about our crew mean a great deal to us, as we strive to ensure every customer feels supported and well-informed. At Capitol Chevrolet, we take pride in delivering the quality service you experienced, and your feedback reinforces our commitment to excellence. We appreciate your trust in our team and look forward to serving you again in the future.

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