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Capitol Chevrolet

Austin, TX

4.8
2,335 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,335 reviews

May 15, 2023

I purchased my Silverado from here yesterday and had a great experience. I worked with Alfredo, he was my salesman. Awesome guy, very personable. He never made me feel pressured, he made great conversatio More

by Josh L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo
May 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

May 15, 2023

For future reference it would be beneficial to us the customers of approximate overall costs for repairs or services and an explanation as to why you hold the vehicle for 5 days. For some customers this More

by cmjohn021012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 17, 2023 -

Capitol Chevrolet responded

Thank you for your review!

May 15, 2023

Outstanding service again from Lafayette Turner. He is so people conscience and so concerned about the customers. Every time we take our vehicle in there he gives us outstanding support and service. More

by thancock13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner- Service Department
May 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

May 14, 2023

Alexis is amazing at what she does. She helped me get into a family sized car with being very straight forward! I will say I am very disappointed with the way financing has worked. I no More

by courtney green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis gamez , Marco Ayala
May 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

May 11, 2023

Very professional and worked hard to finish the deal. Everyone was very knowledgeable about the vehicles being offered More

by Cad66 mp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Phillip Ahearn, Jason Fox, Marty Avelar, Eric Andablo
May 12, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 10, 2023

My vehicle was taken in in less than 5 minutes, the program took a little long but that's cool. More

by Loucas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
May 12, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 10, 2023

I was amazed by the speed and efficiency of the car service. The job was completed in just 45 minutes, which is the fastest service I have ever seen. The staff were extremely helpful and courteous thro More

by Sampalkar
Recommend Dealer
Yes
Employees Worked With
William Arevalo, Jorge Navarro
May 12, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 09, 2023

Great service, from initial arrival until checkout. Busy staff but they did everything professionally with politeness and kindness. Thank you. More

by FrankP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 07, 2023

Becky morales and Rafael ayala were amazing. Helped me out so much, got me a good rate and i was definitely happy with my purchase More

by Matt.lennon23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky morales , Rafael Ayala
May 12, 2023 -

Capitol Chevrolet responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 07, 2023

Wow, after my one star post and explanation I received an Email saying Chapitol Chevy wanted to make it right. This is what I got when I sent their Email back to them for them to maybe get us a spare tire a More

by Lisa Mester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Any manager than wouldn't talk to me., Juan Martinez, Isaiah Hinton
May 12, 2023 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

May 17, 2023 -

Lisa Mester responded

I reached out five days ago and still nobody is responding to my Email.

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