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Capitol Chevrolet

Austin, TX

4.8
2,339 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,339 reviews

April 25, 2023

Excellent service whether purchasing a vehicle or needing repairs. Very friendly and knowledgeable staff. Number 1 in by book More

by danieljacosta14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Garcia
May 05, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 25, 2023

This is my Third new vehicle from capitol Chevrolet. They always go the extra mile and never disappoint. Thank you capitol chevrolet for a great experience! More

by Jamespallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Acosta, Stephen Pratt, Phillip Ahearn
May 05, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 23, 2023

They found the exact truck I was looking for and we got it all wrapped up in a day. That’s what you want! More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo, Evan, Mark & Grady
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 23, 2023

Thank you for your professionalism and assistance on our purchase. I will recommend Capitol Chevrolet to all my families and friends. Mark Ayala and Hector Paredes did an awesome job and gave us great custo More

by oliviadesantiago60@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Paredes, Marco Ayala
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 22, 2023

Great service and very responsive. Thanks for making the service more better then before. Hilario More

by HILARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 20, 2023

So far, todays service of my Chevy Trax was most courteous and professional. For sure, any mechanical failures will show up later if there is any, so can't rate that today. However, I am confident More

by castillorg1976@gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 19, 2023

Very nice and efficient the customer service is great. The coffee is very good and hot More

by nmackey69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 18, 2023

We were overcharged $5,000 and misled when trying to correct the sales person. I can't get anybody on the phone. We were hard sold a warranty program and almost held hostage till we agreed. We had bee More

by Lisa Mester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Martinez
Apr 24, 2023 -

Capitol Chevrolet responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

Apr 25, 2023 -

Lisa Mester responded

That customer relations Email is a joke. It is a computer generated "We will have someone call you", then nobody does. I tried eight times for the last 2 weeks. I'm still waiting on that call.

April 18, 2023

They treat you with respect and so much help like a family and friends they care about your needs not to make money More

by 2315zeev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elexus Gamez
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 17, 2023

Awesome Team, will recommend to family and friends. Definitely will return for future purchases. Clean environment plenty to vehicles to choose from. George Navarro was awesome More

by Riverae1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Aviles, Jorge Navarro
Apr 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

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