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Capitol Chevrolet

Austin, TX

Overview
Reviews
Vehicles
4.7
2,729 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,729 reviews

March 29, 2024

Very excellent service! !! No pressure into buying my vehicle and felt comfortable with the purchase. Paul Guerra was my sales consultant and he was very professional and ext More

by Faustina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Guerra & Mark Ayala
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Apr 01, 2024 -

Capitol Chevrolet responded

We are thrilled to hear about your fantastic experience during your visit! Everything you described is exactly what we strive for – a pressure-free environment, knowledgeable salespeople, clear communication, and a professional team. Paul's ability to understand your needs and find the perfect vehicle for you is a valuable talent. We'll be sure to pass your kind words and praise on to him! Mark's clear explanation of the financing process is commendable. Taking the time to ensure you understand everything is an important part of the car-buying experience. We'll be sure to recognize Mark as well! There's no higher compliment than a recommendation, and we're so happy to hear you'd recommend both Paul and Mark! We're fortunate to have such a professional team. Thank you for choosing Capitol Chevrolet and for taking the time to recognize Paul Guerra and Mark Ayala. We look forward to sharing your positive feedback with the team! We're delighted you're a happy customer, and we hope you enjoy your new car for many years to come.

March 28, 2024

Me gusto mucho la verda como me atendieron dan buena atención y estoy muy contento con mi nuevo auto. More

by Richard machado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra
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Mar 28, 2024 -

Capitol Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

March 28, 2024

Great customer service and would recommend to anyone looking for a new vehicle, my 3rd time buying a new car from capital Chevrolet. More

by Bairoa69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aisline
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Mar 28, 2024 -

Capitol Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

March 27, 2024

I found two weeks too long for you to have my car. It was 4 days before seen at all, then a week for parts before working on car. More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleana
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Mar 28, 2024 -

Capitol Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

March 27, 2024

The Guys were very understanding, patient and Polite also Very Professional even though I was the person that was wrong. Excellent work. More

by jankjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tabira and another guy
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Mar 28, 2024 -

Capitol Chevrolet responded

Thank you for taking the time to leave this review. We appreciate your honesty and feedback. It's important to us that our team treats everyone with respect and professionalism, regardless of the situation. We're happy to hear the guys were understanding, patient, and polite throughout your interaction.

March 26, 2024

First service on my new Colorado great service department everything went well it's in and out in an hour and a half More

by RANDAL.BISHOP54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leana Rodriguez
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Mar 27, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that your first service experience with your new Colorado went smoothly. An efficient service department that gets you in and out quickly is important to us, so we're happy to hear we achieved that for you in an hour and a half. Getting to know your new Colorado and establishing a service routine is important. We appreciate your feedback and look forward to partnering with you to keep your Colorado running great for many miles to come. Congratulations again on your new truck! Welcome to the Capitol Chevrolet family. We look forward to seeing you again soon for your next scheduled service.

March 26, 2024

Capital Chevrolet gave me a great deal on my new truck. I drove out to Austin from Houston for this great deal. Deangelo greeted me at the door when I arrived. He was so patient with me, as I was undecided More

by jrgpdrz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deangelo Hernandez
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Mar 27, 2024 -

Capitol Chevrolet responded

Wow! Thank you for the amazing review! We're so happy to hear that your experience at Capitol Chevrolet was so positive, and that it even convinced you to make the drive from Houston to Austin! It sounds like Deangelo went above and beyond to ensure you found the perfect truck for your needs. His patience and helpfulness are exactly what we strive for in our sales team. We'll be sure to pass your kind words on to him – he'll be thrilled to know he made such a difference in your car buying experience. A relaxing showroom, friendly atmosphere, and efficient financing are all part of what we aim to provide at Capitol Chevrolet. We're glad we achieved that for you! The complimentary drinks and comfortable waiting area are just the cherry on top. We appreciate you mentioning that we changed your car buying experience for the better. That's exactly what we hope to achieve for every customer. Thank you again for choosing Capitol Chevrolet, and congratulations on your new truck! We hope you enjoy many happy miles in it. Safe travels back to Houston!

March 26, 2024

My service advisor was very helpful and listened to my concerns! Will definitely be doing more business with Capitol Chevrolet! More

by Bonita
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Mar 27, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that your service advisor was attentive and listened to your concerns. At Capitol Chevrolet, we value open communication and want to ensure every customer feels heard. It sounds like your experience helped build trust, and we're happy to hear you'll be doing more business with us! Thank you for choosing Capitol Chevrolet! We look forward to seeing you again soon.

March 25, 2024

The team was friendly and professional, they seemed to be very knowledgable and experienced in their jobs. More

by Dstrick72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, Evan, Laura
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Mar 26, 2024 -

Capitol Chevrolet responded

Thanks for letting us know about your experience! We're proud to have a friendly and professional team that is also highly knowledgeable. We'll be sure to pass on your kind words!

March 19, 2024

It was really busy, but Calvin was easy to talk to and quick with an offer. Finance also went quickly. I had a great experience here. More

by katie.hornbuckle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Henricks
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Mar 20, 2024 -

Capitol Chevrolet responded

Wow, Katie, thanks for the amazing review! We appreciate you understanding it being busy, and we're so glad Calvin made your experience smooth. We'll be sure to pass on your kind words about his helpfulness and the finance team's efficiency.

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