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Capitol Chevrolet

Austin, TX

4.8
2,342 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,342 reviews

April 18, 2023

We were overcharged $5,000 and misled when trying to correct the sales person. I can't get anybody on the phone. We were hard sold a warranty program and almost held hostage till we agreed. We had bee More

by Lisa Mester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Martinez
Apr 24, 2023 -

Capitol Chevrolet responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Ka'nisha Villery at Kvillery@capitolchevy.com to discuss this further.

Apr 25, 2023 -

Lisa Mester responded

That customer relations Email is a joke. It is a computer generated "We will have someone call you", then nobody does. I tried eight times for the last 2 weeks. I'm still waiting on that call.

April 18, 2023

They treat you with respect and so much help like a family and friends they care about your needs not to make money More

by 2315zeev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elexus Gamez
Apr 24, 2023 -

Capitol Chevrolet responded

Thank you for your positive review!

April 17, 2023

Awesome Team, will recommend to family and friends. Definitely will return for future purchases. Clean environment plenty to vehicles to choose from. George Navarro was awesome More

by Riverae1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Aviles, Jorge Navarro
Apr 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 14, 2023

I wanna give out an extremely awesome jib Casey Luna did for me as a service technician. He keep me updated on the status of my vehicle. He went out of his way to make sure the services that were need at th More

by velezdennis50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Luna
Apr 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 13, 2023

Arrived as scheduled, saw me right away and got it done quickly. Good visit and a Happy customer. They made it as painless as possible More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 13, 2023

Eddie Balderas was amazing to work with! ! Big shout out to Lincoln Stahl for the amazing deals he makes!! More

by championrocha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
Apr 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 11, 2023

Mercedes took great care of me. They found me a ride to lunch while they were servicing my Silverado. More

by mbdii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Apr 17, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 10, 2023

Highly recommended! Will come back for my next purchase! Customer service was over all great More

by vmquiroz.vq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Apr 10, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 09, 2023

I worked with Garrett and his customer service was exceptional! He made the entire process as easy as possible. He listened and delivered exactly what we needed! Very thankful for his time! More

by jasminenicole312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Middleton
Apr 10, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

April 08, 2023

The dealership is lively and comfortable. They really need to add snacks for the guest. We sit and wait for long periods of time and get a little hungry. But overall it’s a nice dealership. More

by Jodyholcombe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Andablo
Apr 10, 2023 -

Capitol Chevrolet responded

Thank you for your five-star review!

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