Capitol Chrysler Dodge Jeep RAM

Just bought our 2025 Grand Cherokee from Capitol. Everyone there was friendly and helpful. I would recommend this dealership. Everyone there was friendly and helpful. I would recommend this dealership. More

DO NOT, I Repeat DO NOT go to Capitol Chrysler Dodge Jeep RAM in Willimantic, CT! What an absolutely TERRIBLE experience. The only smooth part was the actual purchase. My Agent was great and accommodat RAM in Willimantic, CT! What an absolutely TERRIBLE experience. The only smooth part was the actual purchase. My Agent was great and accommodating. However within days of pulling off their lot there has been nothing but issues. The A/C doesn’t work, they never did an Inspection, the car jumps when you put it into reverse and one of the speakers is blown. Called and spoke to Service, they said “That’s not up to us, you need to talk to the manager Al.” Talked to Al and he says “Cars have issues, this isn’t my responsibility. Fix it if you want, or don’t, doesn’t affect me either way. But we’re not covering it.” What kind of customer service is that!? I’m mind blown. Was planning to buy my daughter her 1st car in a year, bet your xxx it won’t be here! More

I brought my new Jeep Grand Cherokee in for its first oil change since purchasing it at Capital, and the service was excellent! The team was absolutely amazing—friendly, professional, and made the whole expe change since purchasing it at Capital, and the service was excellent! The team was absolutely amazing—friendly, professional, and made the whole experience easy and enjoyable. More

Staff is amazing, simple and smooth process! Jaime LeBron and Gary Bennett are great there. Jaime LeBron and Gary Bennett are great there. More

I had my Jeep serviced here. Job came in at less than what they estimated. Service reps were very professional my first time at this dealer I will go back. Job came in at less than what they estimated. Service reps were very professional my first time at this dealer I will go back. More

It stinks that 0 stars is not an option. I was going to trade and purchase a car here. We came to a very clear agreement and they told me how much my payment would be and all of my purchase I was going to trade and purchase a car here. We came to a very clear agreement and they told me how much my payment would be and all of my purchase details. Magically the day I’m supposed to go to the dealership, they can’t make the deal happen. I was under the impression (because I have an email that says so) that the dealer secured me a loan. They sent me an email with payment details for my trade-in and asked for my down payment NOW! Less then 4 hours before going to the dealer they back tracked on all of their words! Mind blowing to me that they can promise you a deal and not follow through! I don’t even know how that is possible honestly. Car prices are kind of high anyways but I loved the car they had. Very sad I couldn’t buy it after we came to an agreement. Pushy sales people as all they care about is getting you to the dealership clearly for no reason! They claim they do nothing wrong but lying is what is wrong here! You can also contact people in multiple ways. If you cannot reach me because I’m at work, leave a voicemail! More

Extremely respectful and willing to help. I’m happy I went there. I will definitely go back. I’m happy I went there. I will definitely go back. More

The service was amazing and very straight forward and was welcoming. Jason and Andy were very nice. Please go see them. welcoming. Jason and Andy were very nice. Please go see them. More

I love it here . They’re very nice & the prices are reasonable . I’ll be back They’re very nice & the prices are reasonable . I’ll be back More

I recently had the pleasure of purchasing a vehicle from Capitol, and I cannot speak highly enough of my experience. From the moment I walked through the doors, I was greeted with warmth and professionalism Capitol, and I cannot speak highly enough of my experience. From the moment I walked through the doors, I was greeted with warmth and professionalism by the entire staff. They were efficient, pleasant and all around great in all aspects of the buying experiences. More