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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
375 Reviews
Here at Capitol Garage Inc, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
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Showing 375 reviews
December 01, 2022
Kevin was very professional and dealt with my anxiety over buying a new car like a trooper! The entire sales team made buying a new car, not only possible, but as stress free as possible! over buying a new car like a trooper! The entire sales team made buying a new car, not only possible, but as stress free as possible! More
by Laura
Employees Worked With
Kevin
November 04, 2022
Capitol never disappoints! Always goes above and beyond. Excellent customer service and professionalism like you do not see anymore. Very attentive, responsive and courteous Always goes above and beyond. Excellent customer service and professionalism like you do not see anymore. Very attentive, responsive and courteous. Thank you Gary and crew, you are the best! More
by Paige.wojcik
Employees Worked With
Gary and staff
November 03, 2022
GARY, as always, a gentleman. Knowledgeable and prompted. Staff is friendly and welcoming. I feel safe driving my Gladiator afterward. Knowledgeable and prompted. Staff is friendly and welcoming. I feel safe driving my Gladiator afterward. More
by mr.ggirardi
Employees Worked With
GARY
October 24, 2022
Gary and Ed helped me out of a tight spot, getting the needed part on a Friday. At 10 minutes before closing. They then saw that the part was installed Saturday morning. This allowed my family and Me to l needed part on a Friday. At 10 minutes before closing. They then saw that the part was installed Saturday morning. This allowed my family and Me to leave on vacation on schedule. Fantastic service and understanding. More
by Mirror
Employees Worked With
Gary, Ed
October 11, 2022
Friendly service staff and a decent waiting room with fresh coffee, water and snacks. Routine service always goes smoothly. Odd thing is they don’t take corporate coupons which can save some $$$’s. fresh coffee, water and snacks. Routine service always goes smoothly. Odd thing is they don’t take corporate coupons which can save some $$$’s. More
by JPofCoventry
Employees Worked With
Rachel and/or Derek
September 28, 2022
I come to this dealership for maintenance services and I appreciate that the employees try to find the most convenient appointment times for my schedule. appreciate that the employees try to find the most convenient appointment times for my schedule. More
by CorollaDriver
Employees Worked With
Gary
September 24, 2022
Dealership was good. I purchased a used Ram. Upon delivery, I had issue with mirror not working but didn't realize it until I got home about 75 minutes away. Also had spr I purchased a used Ram. Upon delivery, I had issue with mirror not working but didn't realize it until I got home about 75 minutes away. Also had spray in bed liner installed, that didn't seem to stick to bed. I had to drive back 75 minutes for them to look at the issues, then wait 2 weeks for parts to come in. I went back up again and worked with Gary for the mirror and everyone in collision dept. to redo the spray in bed liner. They supplied loaner car. Bed liner seems to be done correctly this time. That being said they were great but they're too far away from me to purchase used car. They stood behind their work. More
by Brad
Employees Worked With
Gary in Service /entire collision shop
September 02, 2022
I had an unusual problem with my van and the service department persevered and figured out the problem. Gary maintained communication throughout and was great to work with. department persevered and figured out the problem. Gary maintained communication throughout and was great to work with. More
by Mardar7
Employees Worked With
Gary
