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Capitol Ford

San Jose, CA

Overview
Reviews
Vehicles
4.6
202 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 202 reviews

February 01, 2026

Other car dealers wash the exterior, a nice touch that would have gotten 5 stars. More

by MUNSON_CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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February 01, 2026

Professional. Knowledgeable: always had good information available, and provided more when asked. Communicative: always responded promptly to messages and calls. More

by NEW.A.CHRISTIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus, Rachel
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January 31, 2026

The work on the air bag recall went smoothly and was done in a timely manner. More

by COACHR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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January 31, 2026

Zaki made the whole experience efficient and friendly. Would recommend dealing with Zaki felt confident the job was done properly More

by AMATLOSZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaki
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January 30, 2026

Over charged Customer for the services and done. despite materials used was purchase by the customer. More

by SUCCESS.TRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
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January 30, 2026

i had an issue with a reoccurring problem and frank was my service guy- he was professional and very helpful and so far the problem is fixed- More

by KCASOLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank the service guy
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January 30, 2026

The service advisors are knowledgeable. My vehicles are always taken in promptly and ready when promised. The dealer now supports communication via text messages which is a convenience. B More

by E Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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January 30, 2026

Customer service wad great. They quickly provided car rental and made a call to the manager when it was late More

by MVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, steve
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January 30, 2026

GREAT SERVICE . great people , servive done in a timily manner, the advisor was top notch. More

by SAM.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam,Ortiz
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January 29, 2026

Went out of his way to explain the many options and controls of the vehicle even though it was after closing. More

by HI_LARIOUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Ortiz
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