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Capitol Ford

San Jose, CA

4.6
262 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 262 reviews

March 28, 2026

Zaki gave me outstanding service which made my whole experience absolutely top level. Zaki made the experience about me and the support I needed with speed access to a temporary car, including an upgrad More

by CHEFMATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaki Mubashir
March 27, 2026

Thank you for everything, very good work in the repair and very kind, thank you all. More

by VILLALOBOSLANDSCAPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Munguía
March 27, 2026

They make sure that the customer is taken care of and pleased with their vehicle. More

by RGOMEZ8521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldin Pasic
March 24, 2026

VERY nice management, sales and staff. Unfortunately, quite disorganized but very well intended. The transaction took much longer than expected. Delivery by sales was good. Communicati More

by CK3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha
March 23, 2026

They do a really good job of taking care of their customers. I bought my Bronco here and it isn't my closest dealership, but I plan to take my vehicle her for service instead of of 2-3 dealers that More

by CRAIG_IWATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
March 23, 2026

Very disappointing experience. I brought my pickup in multiple times for the same issue, and the symptoms were never properly addressed. My concerns were brushed off rather than ta More

by anonymousowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ramirez
March 22, 2026

great service, the waiting was not as long as expected, but all is needed a snack bar as we got hungry and there was nothing to eat as snack. also the TV has only channel and the receptionist said it can' More

by LUCERO_4063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Murguia
March 22, 2026

Great service. Professional staff. Large inventory was able to find what we wanted on our first visit. More

by TopJimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cruz, Ryan
March 19, 2026

Sales team was great. Dale and his manager was amazing. 5 starts for them. But the finance manager Wally made the whole process really frustrating. He kept pushing me to b More

by uk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dale, Wally
March 18, 2026

Sam was extremely helpful without the pressure. The experience was enjoyable and I recommend this location and specifically the sales associate I worked with. More

by SSWYLLIE16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, new finance employee
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