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Capitol Ford
San Jose, CA
86 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 86 reviews
Verified Customer
November 27, 2025
My experience with Capitol Ford has been very good. Marco, my service advisor, squeezed me in the day before Thanksgiving! Marco and the Techs at Capitol Ford always go the extra mile to make sure our Marco, my service advisor, squeezed me in the day before Thanksgiving! Marco and the Techs at Capitol Ford always go the extra mile to make sure our vehicles are in tip top shape. My son Alex is home for the Thanksgiving weekend, and Marco made sure his car was fully serviced and washed - bravo! I will be bringing my F-150 pickup to Capitol Ford on Friday for a tune up service and I fully expect to have another excellent experience. Thanks to Marco and the Service and Parts department! Sincerely, Mike O'Connor More
by MICHAEL.OCONNOR12
Employees Worked With
Marco Orozco
November 26, 2025
The service manager was nice. He worked with me to get the service that I wanted. The problem that I had was that the safety report made it look like my car had a significant oil He worked with me to get the service that I wanted. The problem that I had was that the safety report made it look like my car had a significant oil leak. I had it checked and there is only a small amount of seepage. For a 20 year old car this is to be expected. More
by ANDREALANG
Employees Worked With
Marco
November 25, 2025
During my first 4monthsI’ve only been in a few times. A sales “make ready” item, two oil chance services, a recall, and a warranty “blown out shock”. on all five visits Jesus has been there to make thing A sales “make ready” item, two oil chance services, a recall, and a warranty “blown out shock”. on all five visits Jesus has been there to make things go smoothly, even when problems outside of his control cropped up, he was always on top of it and made sure I was in the loop and things got fixed as quickly as possible. More
by SteveB
Employees Worked With
Jesus
