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Capitol Ford
San Jose, CA
203 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 203 reviews
Verified Customer
November 30, 2025
The dealership is very clean. All the sales people are professional and polite. I recommend this dealer to anyone who is looking to purchase a Ford. All the sales people are professional and polite. I recommend this dealer to anyone who is looking to purchase a Ford. More
by MAADESHASIER
Employees Worked With
Jesus, Ryan, John (financing)
November 29, 2025
The service was explained well and my advisor provided excellent updates throughout the process. Every commitment he made was followed through upon. excellent updates throughout the process. Every commitment he made was followed through upon. More
by CALIRE1
Employees Worked With
Tony
November 29, 2025
Hands down best dealership and staff. Made us feel welcomed before we even arrived and guided us the whole way. Left extremely happy and confident with our pick. Special thanks to Ryan an Made us feel welcomed before we even arrived and guided us the whole way. Left extremely happy and confident with our pick. Special thanks to Ryan and Jesus. More
by VANNESSAMD
Employees Worked With
Ryan, Jesus
November 29, 2025
Tony is the best. He is so willing to listen to my concerns and go beyond to help resolve a few issues with my car. He is very professional. He is so willing to listen to my concerns and go beyond to help resolve a few issues with my car. He is very professional. More
by BLACKHAMMY
Employees Worked With
Tony is the man!
November 29, 2025
The car pickup service was wonderful. Overall, the communication was fine. I had to follow up with the advisor initially to get the status. He was proactive in arranging a rental car as t Overall, the communication was fine. I had to follow up with the advisor initially to get the status. He was proactive in arranging a rental car as they needed to keep the car over Thanksgiving break. More
by PRAS4PACKERS
Employees Worked With
Sam
November 27, 2025
My experience with Capitol Ford has been very good. Marco, my service advisor, squeezed me in the day before Thanksgiving! Marco and the Techs at Capitol Ford always go the extra mile to make sure our Marco, my service advisor, squeezed me in the day before Thanksgiving! Marco and the Techs at Capitol Ford always go the extra mile to make sure our vehicles are in tip top shape. My son Alex is home for the Thanksgiving weekend, and Marco made sure his car was fully serviced and washed - bravo! I will be bringing my F-150 pickup to Capitol Ford on Friday for a tune up service and I fully expect to have another excellent experience. Thanks to Marco and the Service and Parts department! Sincerely, Mike O'Connor More
by MICHAEL.OCONNOR12
Employees Worked With
Marco Orozco
