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Capitol Ford
San Jose, CA
202 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 202 reviews
November 26, 2025
The service manager was nice. He worked with me to get the service that I wanted. The problem that I had was that the safety report made it look like my car had a significant oil He worked with me to get the service that I wanted. The problem that I had was that the safety report made it look like my car had a significant oil leak. I had it checked and there is only a small amount of seepage. For a 20 year old car this is to be expected. More
by ANDREALANG
Verified CustomerEmployees Worked With
Marco
November 25, 2025
During my first 4monthsI’ve only been in a few times. A sales “make ready” item, two oil chance services, a recall, and a warranty “blown out shock”. on all five visits Jesus has been there to make thing A sales “make ready” item, two oil chance services, a recall, and a warranty “blown out shock”. on all five visits Jesus has been there to make things go smoothly, even when problems outside of his control cropped up, he was always on top of it and made sure I was in the loop and things got fixed as quickly as possible. More
by SteveB
Employees Worked With
Jesus
November 22, 2025
Marco was efficient- welcoming as this was my first visit to this dealership. All I needed was windshield wipers & he took me right in. I will return for future services here instead of going to Morg visit to this dealership. All I needed was windshield wipers & he took me right in. I will return for future services here instead of going to Morgan Hill where I purchased car. More
by alice
Employees Worked With
Marco
November 21, 2025
Only concern is we were not asked or informed of coupons and discounts available. Therefore, I had to comeback to them to obtain a refund for the service discount that was available. At least I did get th and discounts available. Therefore, I had to comeback to them to obtain a refund for the service discount that was available. At least I did get the credit after a couple days More
by ROB.ONTIVEROS
Employees Worked With
Marco
