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Capitol Ford
San Jose, CA
202 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 202 reviews
November 19, 2025
As usual, Zack explained the service options clearly and work was done on time and budget The team treats each customer as they might their family. We feel confident we’re getting the best service and v work was done on time and budget The team treats each customer as they might their family. We feel confident we’re getting the best service and value for our Fords! Thx!!! More
by Djrodgers361
Verified CustomerEmployees Worked With
Zack
November 19, 2025
My recent visit for a service recall turned out to be incredibly valuable. The technician successfully identified a cam phaser issue that was promptly resolved by the dealer. I am extremely satisfied wit incredibly valuable. The technician successfully identified a cam phaser issue that was promptly resolved by the dealer. I am extremely satisfied with the efficiency and quality of the service department, and I want to specifically commend my service advisor, Tony Vo, for his exceptional assistance. More
by QUOCHOANGUYEN
Employees Worked With
Tony Vo
November 18, 2025
Customer service's was excellent! Sam the services rep, Was very kind and informative, kept me updated on my vehicle while it was in service. Very delightful for the services mana Sam the services rep, Was very kind and informative, kept me updated on my vehicle while it was in service. Very delightful for the services manager Francisco checked in on to make sure I was Happy with everything while my vehicle was in service . Very welcoming team. So Happy I chose this ford dealership More
by AVILA59
Employees Worked With
Francisco, Sam
November 18, 2025
Tony, my service manager, did a great job. He’s on top of everything and just a great guy. Your service department is better now than it’s ever been. He’s on top of everything and just a great guy. Your service department is better now than it’s ever been. More
by dlbender
Employees Worked With
Tony V
November 18, 2025
Sam was very helpful and providing details about the engine problems with my Bronco. Very responsive whenever I reached to him about the status of my Bronco. engine problems with my Bronco. Very responsive whenever I reached to him about the status of my Bronco. More
by MTUM1255
Employees Worked With
Sam
