Capitol Ford
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 416 reviews
The salesman was great, but the manager’s approach was a problem. They started at $4,000 for an extended warranty. We then went into the managers office, Malood, and he pushed it down to $2,500 and finally problem. They started at $4,000 for an extended warranty. We then went into the managers office, Malood, and he pushed it down to $2,500 and finally $1,000, making up partnerships with Tesla and Ford along the way and even trying to use Costco membership levels to try and sell us a warranty. It was idiotic. When we declined, he guilt-tripped us. The manager, Malood, made xxxx up and tried every trick he had to sell us a flaming bag of xxxx, this is exactly why people have bad car-buying experiences. We paid cash to avoid this hassle, but still had to go through it. We bought the car, but the process was misleading and frustrating. More
Working with Joey has been a great help to our department. He is knowledgeable, trustworthy, and keeps his commitments to getting our vehicles back when we have critical timelines. Keep up the g department. He is knowledgeable, trustworthy, and keeps his commitments to getting our vehicles back when we have critical timelines. Keep up the good work! More
Aaron at DGDG was amazing! He was professional and knowledgeable. He got us a great deal on a used Tesla. We will be back! He was professional and knowledgeable. He got us a great deal on a used Tesla. We will be back! More
The team is filled with great professionals that make the purchase seamless and comfortable. Ryan, Joe and Cruz are good people that work hard to make it a positive and pleasurable experience. Rockstars! purchase seamless and comfortable. Ryan, Joe and Cruz are good people that work hard to make it a positive and pleasurable experience. Rockstars! More
Service department had good customer service. Joey was very transparent and honest about what was found, no run around and no additional sales pitch. I didn’t waste his time and he didn’t waste Joey was very transparent and honest about what was found, no run around and no additional sales pitch. I didn’t waste his time and he didn’t waste my time. Whenever I go back, I’ll be sure to ask for Joey. Thank you More
This service department is the very best I have ever experienced in the 50years of owning any vehicle The service advisor Tony Vo advised and repaired all the issues with the van and had it repaired a experienced in the 50years of owning any vehicle The service advisor Tony Vo advised and repaired all the issues with the van and had it repaired a day before than promised As I need my van for work it was very much appreciated that he had the van repaired and ready for me! More



