Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Capitol Ford

San Jose, CA

Overview
Reviews
Vehicles
4.6
202 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Contact Dealership

919 Capitol Expressway Auto Mall

San Jose, CA

95136

Directions

By Type

Showing 202 reviews

November 17, 2025

My service was completed in a timely manner, Competitive pricing, clean environment. My advisor was very personable, knowledgeable and easy to work with. More

by KATHYANNEF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
November 17, 2025

Purchase was easy. There was no pressure and everyone was professional and made the transaction as smooth as can be. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard, Joseph, John
Report | Print
November 16, 2025

Pleased with the very convenient valet pick up and drop off. Service was easy, quick, and excellent. Good communication, as well. More

by coleenclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tess, Mayte, Marco, Lupe, Joey
Report | Print
November 16, 2025

I do not want to write anything here but if I have to write something More

by PRENGER420
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Valencia
Report | Print
November 15, 2025

Customer service in both Service Department & Parts Department was excellent! I do have one critique which had to do with the part being installed. It was not a perfect fit and at the cost for parts an More

by DAVIDASERRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie and Zachary
Report | Print
November 15, 2025

Joey is awesome! I will likely buy a ford next just because of him and his service More

by MANU16M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Weitz
Report | Print
November 15, 2025

Eldin's probably the best service manager and overall person at Capital Ford he takes care of all my problems always got to smile always positive all the server people there at work there are very nice t More

by RANDYPRO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldin
Report | Print
November 15, 2025

Michael is the ultimate in Service Advisors. If you bring your car in for service at Capitol Ford, consider yourself lucky if you have Michael. Thank you, Michael for your kindness and assistanc More

by YOYIFRANCOLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nolan
Report | Print
November 15, 2025

I always had an outstanding experience at this dealership! From the moment I walked in, the customer service was exceptional. All the staff were friendly. Whenever I’ll bring my car in for service More

by AGDPENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reyna
Report | Print
November 14, 2025

Quick and easy process. Dropped my car at the appt time and was out the door with the estimate in less than 15 minutes. Car was ready when promised. Multi-point inspection v More

by PHEADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
1
...
15
16
17
...
21