Capitol Ford

The service was excellent and done in the right amount of time. Marco Orosco was very efficient in the check in process. He explain the results and I left very satisfied with the experience. time. Marco Orosco was very efficient in the check in process. He explain the results and I left very satisfied with the experience. More

kept me updated, very nice explained everything to me , checked my extended warranty, I have all my work done at this location checked my extended warranty, I have all my work done at this location More

Just all so easy dealing with Capitol Ford. Great service with a smile. Makes a chore, a pleasure. Great service with a smile. Makes a chore, a pleasure. More

Like all dealerships, you guys do your best to rip people off and charge people a ridiculous amount for things I got quoted $5000 for a repair and took it somewhere else and got it fixed for $2000. I will ne off and charge people a ridiculous amount for things I got quoted $5000 for a repair and took it somewhere else and got it fixed for $2000. I will never step foot in this Ford dealership or any Ford dealership for that matter. I have a Ford raptor 2020 and it’s the biggest piece of xxxx I’ve ever owned. Do better. More

Zaki gave me outstanding service which made my whole experience absolutely top level. Zaki made the experience about me and the support I needed with speed access to a temporary car, including an upgrad experience absolutely top level. Zaki made the experience about me and the support I needed with speed access to a temporary car, including an upgrade to a larger car needed for the weekend. More

Thank you for everything, very good work in the repair and very kind, thank you all. and very kind, thank you all. More

They make sure that the customer is taken care of and pleased with their vehicle. pleased with their vehicle. More

VERY nice management, sales and staff. Unfortunately, quite disorganized but very well intended. The transaction took much longer than expected. Delivery by sales was good. Communicati Unfortunately, quite disorganized but very well intended. The transaction took much longer than expected. Delivery by sales was good. Communication by sales was good. More

They do a really good job of taking care of their customers. I bought my Bronco here and it isn't my closest dealership, but I plan to take my vehicle her for service instead of of 2-3 dealers that customers. I bought my Bronco here and it isn't my closest dealership, but I plan to take my vehicle her for service instead of of 2-3 dealers that are closer. It's worth it. More

Very disappointing experience. I brought my pickup in multiple times for the same issue, and the symptoms were never properly addressed. My concerns were brushed off rather than ta I brought my pickup in multiple times for the same issue, and the symptoms were never properly addressed. My concerns were brushed off rather than taken seriously, and there’s been no indication that the team cares about actually fixing the vehicle. I expected expertise and a commitment to customer care, but I received the opposite. My concerns were repeatedly dismissed or ignored, and little effort was made to investigate the root cause of the issue. They largely ignored them, and there was no effort to go above and beyond or even fully resolve the problem. I expected much better from a Ford dealership. If you value your time and want your vehicle properly serviced, I strongly recommend going elsewhere. More