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Capitol Ford

San Jose, CA

Overview
Reviews
Vehicles
4.6
214 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 214 reviews

February 04, 2026

great communication and speedy service. You can count on on Capitol Ford for your service needs More

by SHOP.STATION
Recommend Dealer
Yes
Employees Worked With
Joey
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February 03, 2026

Service was good. they kept me in the loop, they let me know if there was any problems More

by KMORIMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaki Mubashir
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February 02, 2026

Capitol Ford is a top-notch, no xx dealership that is very well managed and they treat their customers with respect and professionalism. Howard is a good, honest salesman that works hard to meet the cust More

by SSMITH89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard
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February 01, 2026

Professional. Knowledgeable: always had good information available, and provided more when asked. Communicative: always responded promptly to messages and calls. More

by NEW.A.CHRISTIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus, Rachel
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February 01, 2026

Other car dealers wash the exterior, a nice touch that would have gotten 5 stars. More

by MUNSON_CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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January 31, 2026

The work on the air bag recall went smoothly and was done in a timely manner. More

by COACHR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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January 31, 2026

Zaki made the whole experience efficient and friendly. Would recommend dealing with Zaki felt confident the job was done properly More

by AMATLOSZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaki
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January 30, 2026

Over charged Customer for the services and done. despite materials used was purchase by the customer. More

by SUCCESS.TRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
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January 30, 2026

i had an issue with a reoccurring problem and frank was my service guy- he was professional and very helpful and so far the problem is fixed- More

by KCASOLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank the service guy
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January 30, 2026

The service advisors are knowledgeable. My vehicles are always taken in promptly and ready when promised. The dealer now supports communication via text messages which is a convenience. B More

by E Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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