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Capitol Ford

San Jose, CA

Overview
Reviews
Vehicles
4.3
86 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 86 reviews

November 22, 2025

Marco was efficient- welcoming as this was my first visit to this dealership. All I needed was windshield wipers & he took me right in. I will return for future services here instead of going to Morg More

by alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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November 21, 2025

Great people and an easy process to get the car of our dreams! Thank you so much. More

by MWULF14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Greene
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November 21, 2025

Only concern is we were not asked or informed of coupons and discounts available. Therefore, I had to comeback to them to obtain a refund for the service discount that was available. At least I did get th More

by ROB.ONTIVEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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November 20, 2025

They did a good job, kept me up to date and provided status when finished . I was able to take advantage of their concierge pickup and delivery service which makes it convenient. More

by STBAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bryson
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November 20, 2025

Great customer service and communication by the gentleman handling the checkin and booking. Added words to reach 15 More

by PELLEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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November 20, 2025

BEST PLACE EVER,,PARTS DEPARTMENT IS THE BEST IV SEEN ,SERVICE KNOCKED OUT OF THE PARK More

by GINO.ENFANTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REYNA
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November 20, 2025

JOSE IS THE BEST SERVICE WRITER I HAVE EVER DEALT WITH, VERY IMFORMATIVE AND GREAT CUSTOMER SERVICE. More

by Ruben.Aguallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE REYNA
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November 20, 2025

I always get the best care at ford! My car is always taken care of. I appreciate it More

by VB49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Weitz
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November 19, 2025

Good experience, they were on time and only took about an hour and a half for the service. More

by ATRUEBA630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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November 19, 2025

Service advisor was awesome! ! Was very attentive to my being satisfied with the result of the service. More

by JOSEKOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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