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Capitol Ford
San Jose, CA
442 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 442 reviews
July 04, 2026
I didn’t have anything major done but I appreciate the professionalism of my service advisor and the work was done in a timely fashion. No loaner car can be a problem sometimes since this work took longer professionalism of my service advisor and the work was done in a timely fashion. No loaner car can be a problem sometimes since this work took longer than originally anticipated More
by DRTARVERPHOTO
Verified CustomerEmployees Worked With
I don’t remember
July 03, 2026
I’ve brought my vehicle here several times and have worked with a few different service advisors over the years, but none have compared to Jesus. He consistently provides outstanding customer service, worked with a few different service advisors over the years, but none have compared to Jesus. He consistently provides outstanding customer service, keeps me informed throughout the process, and makes every visit smooth and hassle-free. It’s reassuring to know my vehicle is in good hands, and that level of service is what keeps me coming back. If you have the chance, I highly recommend asking for Jesus. More
by DEAN URBANSKI
Employees Worked With
Jesus
July 03, 2026
The Service Center was friendly, professional and helpful. Yes my automobile was not a ford!!! No this issue did not cause any problems. The fact that I have never heard of this part of the problem b helpful. Yes my automobile was not a ford!!! No this issue did not cause any problems. The fact that I have never heard of this part of the problem before indicated that being 82 years old did not always help you fix anything! More
by FERMAN
Employees Worked With
Dominic Balcazar
June 29, 2026
Let's just say I Left happy 😊! Same is a great service advisor. Wish the dealership wouldn't charge a fee for using a credit card if the service is over $500.00. Same is a great service advisor. Wish the dealership wouldn't charge a fee for using a credit card if the service is over $500.00. More
by JSDE_BIASE
Employees Worked With
Sam
June 26, 2026
Great service. This survey is ridiculous. Having to write 15 words has lowered my experience and made me not want to do this survey. I’m only doing it because o This survey is ridiculous. Having to write 15 words has lowered my experience and made me not want to do this survey. I’m only doing it because of how good same was. More
by CHRISFAULCONER
Employees Worked With
Sam
