Capitol Ford

Service was great but not outstanding. Part of my service was tire rotation. I notice that two of my tires are now missing the stem cap. Not a big deal, I will just replace them all. But s Part of my service was tire rotation. I notice that two of my tires are now missing the stem cap. Not a big deal, I will just replace them all. But sometimes it is the little things that make a difference, and in this case, there was a clear lack of attention to detail. It is possible that your dealership didn't do this, but since they obviously had to check the tire pressure, that is my suspicion... More

Awesome service at this dealership, they have good prices and are easy to work with! and are easy to work with! More

The service writer, Sam, addressed my drop in visit with no issues, scheduled on the spot warranty issues, supplied me with a loaner and I was able to go on my way. The repairs required several parts to be no issues, scheduled on the spot warranty issues, supplied me with a loaner and I was able to go on my way. The repairs required several parts to be ordered and Sam kept me up to date constantly with progress, This was an excellent experience, even better than with my other car, a so called "luxury car", when it is serviced by the "prestigious" dealership I have to take it to. More

Excellent check in process, very efficient. I was kept informed on the status of things and was quite pleased with my service advisor, checking in with me. No complaints, every one is professio I was kept informed on the status of things and was quite pleased with my service advisor, checking in with me. No complaints, every one is professional and quite courteous. More

Terrible. Shady. Lied about parts needing replacement that didnt. No response from managers after calls and emails. Shady. Lied about parts needing replacement that didnt. No response from managers after calls and emails. More

Easiest service ever. Picked up my vehicle and returned it same day. I didnt have to take any time off work. And everything done to 100% satisfaction. Picked up my vehicle and returned it same day. I didnt have to take any time off work. And everything done to 100% satisfaction. More

Muy excelente me gusto muy amiable Jesus y excepted y amicable con las personal y atento amicable con las personal y atento More

Personnel were polite and efficient in greeting me and leading me to where i needed to be leading me to where i needed to be More

I had a great experience with Capital Ford from start to finish. The entire team was professional, friendly, and genuinely helpful without ever making me feel pressured. They took the time to answer all my finish. The entire team was professional, friendly, and genuinely helpful without ever making me feel pressured. They took the time to answer all my questions, explain my options clearly, and made sure I felt confident in my decision. The process was smooth and efficient, and I really appreciated how transparent they were throughout everything. It’s not always easy finding a dealership you can trust, but Capital Ford definitely delivered. Their customer service stands out, and you can tell they truly care about their customers. I would absolutely recommend Capital Ford to anyone looking for a stress-free and positive car buying experience! More

Proper creating at arrival they took my information down, asked about my concern, lead me to the lobby , estimated my wait time or gave me a choice to leave vehicle at my own convience … service was great ov asked about my concern, lead me to the lobby , estimated my wait time or gave me a choice to leave vehicle at my own convience … service was great over all and was on my way More