Capitol Ford
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I highly recommend them! Frank was proactive in letting me know what parts were available and when the work would be completed, and they followed through perfectly. Frank was proactive in letting me know what parts were available and when the work would be completed, and they followed through perfectly. More
Had some difficulty getting a hold of service advisor via main text service tool for notifications and communications and on service center voice mail after visit for some follow-up to a concern I had. But, main text service tool for notifications and communications and on service center voice mail after visit for some follow-up to a concern I had. But, service done was done quickly and in very professional way via notices and direct feedback from the service advisor More
I didn’t have anything major done but I appreciate the professionalism of my service advisor and the work was done in a timely fashion. No loaner car can be a problem sometimes since this work took longer professionalism of my service advisor and the work was done in a timely fashion. No loaner car can be a problem sometimes since this work took longer than originally anticipated More
I’ve brought my vehicle here several times and have worked with a few different service advisors over the years, but none have compared to Jesus. He consistently provides outstanding customer service, worked with a few different service advisors over the years, but none have compared to Jesus. He consistently provides outstanding customer service, keeps me informed throughout the process, and makes every visit smooth and hassle-free. It’s reassuring to know my vehicle is in good hands, and that level of service is what keeps me coming back. If you have the chance, I highly recommend asking for Jesus. More


