Capitol Ford

Eldin's probably the best service manager and overall person at Capital Ford he takes care of all my problems always got to smile always positive all the server people there at work there are very nice t person at Capital Ford he takes care of all my problems always got to smile always positive all the server people there at work there are very nice too More

Michael is the ultimate in Service Advisors. If you bring your car in for service at Capitol Ford, consider yourself lucky if you have Michael. Thank you, Michael for your kindness and assistanc If you bring your car in for service at Capitol Ford, consider yourself lucky if you have Michael. Thank you, Michael for your kindness and assistance! More

I always had an outstanding experience at this dealership! From the moment I walked in, the customer service was exceptional. All the staff were friendly. Whenever I’ll bring my car in for service dealership! From the moment I walked in, the customer service was exceptional. All the staff were friendly. Whenever I’ll bring my car in for service, Jose Reyna made the entire process smooth and stress-free. What impressed me most was their attention to detail and willingness to go above and beyond. It’s rare to find a team that truly values its customers the way they do here. Highly recommend this dealership to anyone looking for top-notch service! More

Quick and easy process. Dropped my car at the appt time and was out the door with the estimate in less than 15 minutes. Car was ready when promised. Multi-point inspection v Dropped my car at the appt time and was out the door with the estimate in less than 15 minutes. Car was ready when promised. Multi-point inspection video was informative. Service costs were reasonable. Staff were friendly and helpful every step of the way. More

Great customer service from start to finish! Sam made sure my car was ready as promised and had a return appointment for follow up scheduled according to appropriate timeframe. Sam made sure my car was ready as promised and had a return appointment for follow up scheduled according to appropriate timeframe. More

Marco and his mechanic went above and beyond our expectations! We have purchased three cars at Capital Ford over the last two decades, and they have always taken care of us! Specifically Marco and h expectations! We have purchased three cars at Capital Ford over the last two decades, and they have always taken care of us! Specifically Marco and his team over the last five years since we have purchased our explorer ST and our sons bronco. Thanks again, the Clelands, recent job dates November 7-12 for reference of mechanic’s name. More

They got my truck out ahead of the promised time for me that is great it’s my work truck that is great it’s my work truck More

good service and amazing staff, Marco is very helpful and knowledgeable about my cars need knowledgeable about my cars need More

Very poor service! ! Customer unfriendly policies! Just waste of time. For recalls they don't even offer a ride ! Customer unfriendly policies! Just waste of time. For recalls they don't even offer a ride More

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (o purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment. More