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Capitol Ford

San Jose, CA

Overview
Reviews
Vehicles
4.6
416 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 416 reviews

May 21, 2026

Very easy process from start to finish. My service associate was upfront and did not pressure me into getting additional work done. More

by JMADSEN1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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May 21, 2026

Went in for a recall and also had a the oil & filter changed, a little disappointed that they did not wash my vehicle, I know they used to wash it when you’re vehicle was serviced 🤔 More

by SAMTHEHDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Rosa
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May 21, 2026

Even though my extended warranty has expired on my 2017 Explorer I continue to come to Capitol Ford because of the trust I have in my service advisor, Jose - he’s been great over the many years! More

by ONEINAMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Advisor)
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May 21, 2026

Efficient, as always. This was my sixth time for annual service, and I look forward to next year. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vo
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May 21, 2026

I called my service advisor with a question about alignment pricing when I bought four new tires. I left a message on his mobile phone. He never returned my call. More

by pganem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
510 area code
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May 21, 2026

The service dept is amazing. The staff is incredible always ready to help and they go above and beyond. More

by KENT_SQUARCIA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Can't remember
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May 20, 2026

Your service is a dream come true. Keep up the good work and I'll keep coming back More

by FORD10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael
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May 20, 2026

Great remote work station. Friendly service advisor. Not liking the 15 word minimum requirement here. More

by KSPEZHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Murguia
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May 19, 2026

The service dept is amazing. The staff is incredible always ready to help and they go above and beyond. I especially want give a shout out to To Eldin and Michael. More

by ISANJOSE1000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eldin and Michael
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May 19, 2026

Zaki was very helpful. Recommended future work needed. Kept me informed of service activity. Thanks More

by TDNORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaki
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