Capitol Ford
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 416 reviews
Professional, mostly honest, low pressure. The only thing that bummed me out was the silly sales tactics: “ yeah, you can come back later… *if* the car is still here…”. “Someone else is comi The only thing that bummed me out was the silly sales tactics: “ yeah, you can come back later… *if* the car is still here…”. “Someone else is coming to look at this one in an hour…”. “Someone almost bought it this morning, so you’re lucky it’s still here.” Just didn’t appreciate those statements, which felt lame/likely untrue. That said, everything else was great. Efficient, helpful, all questions got answered, and the 3 day return policy on the used car was comforting. The manager on duty, the finance experience and everything else was smooth and helpful. Thank you Capitol Ford — we are happy. More
I had a really good experience working with Josh at the dealership. He was very patient and gave me enough time to test drive three different cars without any pressure. I originally came in looking for a c dealership. He was very patient and gave me enough time to test drive three different cars without any pressure. I originally came in looking for a certified vehicle, and when I pointed out a few issues I noticed, he was very reasonable and took my concerns seriously. He spent time understanding my needs and worked with me to find the best possible option instead of just trying to make a sale. I appreciated his professionalism, honesty, and willingness to help throughout the process. Highly recommend working with him if you’re looking for a smooth and comfortable car-buying experience. More
Excellent service top to bottom from the individual service associate all the way to the manager. All of my needs were quickly addressed to my satisfaction! service associate all the way to the manager. All of my needs were quickly addressed to my satisfaction! More
Joey is the best Service Advisor I've ever had! Great communication, always has a friendly demeanor, takes care of all my wants or concerns in timely manner. Great communication, always has a friendly demeanor, takes care of all my wants or concerns in timely manner. More
Excellent customer service very satisfied with the work that was done on my vehicle. My service representative ensure that I was satisfied with the work that was done. that was done on my vehicle. My service representative ensure that I was satisfied with the work that was done. More



