Capitol GMC

This is our 4th vehicle we have purchased from Capitol GMC, as usual Aaron exceeded our expectations by going above and beyond to help us get the best deal. We wouldn't think of going elsewhere to purcha GMC, as usual Aaron exceeded our expectations by going above and beyond to help us get the best deal. We wouldn't think of going elsewhere to purchase a GMC. More

Was treated very well, there was no pressure to buy and Lalo listened to what I was looking for and we found a vehicle that fit and went ahead with the purchase. It was a very nice experience with no press Lalo listened to what I was looking for and we found a vehicle that fit and went ahead with the purchase. It was a very nice experience with no pressure. More

Great customer service They have been servicing my various GMC vehicles for many years. Appreciate them various GMC vehicles for many years. Appreciate them More

This is the second vehicle I have purchased at Capitol GMC. The first was in 2017. Jeff was experienced and professional and did a great job. GMC. The first was in 2017. Jeff was experienced and professional and did a great job. More

Lalo Morga was really helpful he explained me all the functions of the truck and the financial. He made all my search a whole experience and treated me and my family very good. I rate him 10/10 functions of the truck and the financial. He made all my search a whole experience and treated me and my family very good. I rate him 10/10 More

Tyler and the team are the best. They provide outstanding service and support. You don't have to ask twice if you need anything. They will always put their best foot forward to me They provide outstanding service and support. You don't have to ask twice if you need anything. They will always put their best foot forward to meet your needs. I just purchased a new 1500 Denali, the whole process was a pleasure, and I felt very comfortable the whole time. If you're looking for a vehicle, I highly recommend you stop at Capitol GMC. Thank you Capitol GMC Team. More

Bryan was the consummate professional. He was perfect. I had a couple challenges and he handled it like a pro. There were a lot of cars brought in and on limited staff Bryan made me fee He was perfect. I had a couple challenges and he handled it like a pro. There were a lot of cars brought in and on limited staff Bryan made me feel like I was the only one there. Well done! More

jeff was very friendly and attentive to any questions i might have had. even after taking new truck home he followed up on a few things that i asked and he followed up promptly might have had. even after taking new truck home he followed up on a few things that i asked and he followed up promptly More

This review is for the Service Department. We had an excellent experience with Sales. Service, however, has been a nightmare. Our Hummer EV SUV needed service for several issues. Worked wi We had an excellent experience with Sales. Service, however, has been a nightmare. Our Hummer EV SUV needed service for several issues. Worked with Edward "Eddie" Jimenez and had a ZERO star experience. - Poor customer service - does not address customer concerns and blames customer for his mistakes. This is not unique to Eddie, unfortunately, and this has been the experience for the past 4 times we have brought the vehicle to this center. - Repeated fails to complete requested and agreed upon repairs - Blames the customer for his mistakes and incompetence - If you are a woman - you will be treated as if you are incapable and dumb. My husband wrote down each issue and this list was shared with Eddie Jimenez who confirmed that the 3 issues would be addressed. - Eddie made it a point to tell my husband not to send his wife next time if he wanted the job done correctly. - I have never had issues when taking our other vehicles to Honda, Toyota or Subaru. This has been a RECURRENT issue with GMC Capital Service Center - Management does not address customer concerns - STRONGLY recommend avoiding this place and taking your service elsewhere - Writing this review in order to save others the time and frustration that both my husband and I have experienced with this center. More

Great customer service from Josh at capitol GMC. Thank you very much. We appreciate you Thank you very much. We appreciate you More