Capitol GMC

Great service very good will take my truck there again every time the best best every time the best best More

Great service another on time performance with getting our vehicle back that same day. Thank again. our vehicle back that same day. Thank again. More

Good communication on when the service would be completed or expected. Good explanation of what service was needed and what the cost would be. or expected. Good explanation of what service was needed and what the cost would be. More

Smooth process, people are sharp, prompt, and they listen… Overall, great to do business with. listen… Overall, great to do business with. More

Edward Jimenez is a fantastic service advisor. He is very knowledgeable about the processes, sets a realistic expectation, and I observed how efficient and friendly he is while helping all custome He is very knowledgeable about the processes, sets a realistic expectation, and I observed how efficient and friendly he is while helping all customers. He and the team there are all great. Never had a bad experience. Thank you for your great support. Charles Liening More

I broke down on 17 heading to the valley. I had to be towed to San Jose on Wednesday . David greeted me, asked what was wrong. Told me it would be ready late Friday afternoon. Called back Thu I had to be towed to San Jose on Wednesday . David greeted me, asked what was wrong. Told me it would be ready late Friday afternoon. Called back Thursday to let me know my truck was done. Arrived Friday about 8:45 am and was on the road at 9:00 am. Very satisfied with service. More

I had a very bad experience in 2019 with the service department for my Acadia. After talking with Bill Kendrick, Service Manager, and his reassurances that staff had changed I brought my car back in 202 department for my Acadia. After talking with Bill Kendrick, Service Manager, and his reassurances that staff had changed I brought my car back in 2021. Repairs took twice as long as estimated, I had to call to get updates after staff didn't check in when they said they would, and it cost $9K to be told that more work would need to be done. I took my car for a second opinion to another mechanic. The told me the work done was very poor quality (with photo proof,) the work done by GMC was 'band aid' fixes not root cause of problems and it would be another $9K to get my car in good condition. Do not make the same mistake I did!!! There is a reason dealerships have such a bad reputation!! More

Excellent customer service good people process took a little longer than I expected but other than that, I'm happy with the outcome. little longer than I expected but other than that, I'm happy with the outcome. More

We had a great experience with Denis Morenowith our We had a great experience with Denis Moreno with our trade in. Great customer service he answered all of our questions very nice guy. I would definit We had a great experience with Denis Moreno with our trade in. Great customer service he answered all of our questions very nice guy. I would definitely recommend him to my family and friends. More

Warranty lies exception of ware and tare which I'm ok with that sales person told me that brakes was also included and any other issues and I ended up believing in exception of ware and tare which I'm ok with that sales person told me that brakes was also included and any other issues and I ended up believing in all this lies and bought the warranty . So I scheduled a maintenance appointment for oil change and told them about small brake sound.And guess what? it looks like some one changed the warranty and now it doesn't cover the brakes I was totally shocked !!! I also mention that when I purchased the car there was a small air sound coming from some where the front and I was told that I wouldn't have to worry about that just bring it back and we'll take care of it and guess what now? Warranty do not cover that even know I was told buy the sales person that they were going to fixed . Please make sure to look when you purchased their "warranty " it's all a lie More