Capitol Honda
San Jose, CA
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Had a great sales experience with Vahab Hakimian who helped with my Certified Preowned Honda vehicle purchase. However, the finance department was absolutely the worst customer experience I have ever ha helped with my Certified Preowned Honda vehicle purchase. However, the finance department was absolutely the worst customer experience I have ever had period. The finance sales person kept hard selling various extended warranties and simply refused to listen when I politely declined to purchase any extended warranty. She had absolutely no regard for my time and my family's time who were with me. In total, I must have declined an extended warranty purchase at least 8 times and each time she would restart and try to convince me in a different way, refusing to move on with the sales contract signing. When I went to pick up my car, the car did not have the all important wheel lock key but the sales person - Vahab Hakimian very quickly obtained a duplicate wheel lock key from their service department. The owner manuals were missing so the sales person ordered a new set from their service department which I need to go back to pick up in 3-4 weeks. Would have been nice if they had taken care of all these aspects in advance especially since I bought a certified preowned Honda vehicle and these items are listed in their 182 point certified Honda vehicle inspection report. Overall, beware of their extended warranty hard sales pitch. More
"Without question, I highly recommend Capitol Honda to anyone looking to purchase a vehicle. My wife and I recently purchased a new 2026 Honda Civic Sport Touring Hybrid Sedan from your dealership. The v anyone looking to purchase a vehicle. My wife and I recently purchased a new 2026 Honda Civic Sport Touring Hybrid Sedan from your dealership. The vehicle is a pleasure to drive, and the Urban Gray Pearl paint paired with the black leather interior is a truly handsome combination. I want to extend my sincere gratitude to Alexis, our salesperson. She was attentive, asked the right questions, and truly understood our needs. She made the process seamless and handled everything with great professionalism. I would also like to thank the rest of the team for their excellent support. Ralph and Elle were wonderful with their communication throughout the process. A special thank you to Elle for coordinating our sales appointment, and to Nicholas for his thorough assistance during vehicle delivery and his helpful post-sale support. It was clear that the entire team worked in unison to ensure every facet of the sales process was completed in a timely and professional manner. Thank you all for your hard work; we are thrilled with our new Civic." More
I buy new car dealer Honda today I make appointment but I come on time then I waiting 30 plus minutes then the lady come my car she said leave car here come back Tuesday get the car just for oil change I come on time then I waiting 30 plus minutes then the lady come my car she said leave car here come back Tuesday get the car just for oil change It not make sent to me they said busy I pay over 200 hundred for oil change already why ??? just call me if they bussy waste my time More
Not a honest or quality dealership. They do not hold a vehicle that is expected to arrive. Sells to first person through the door. Waited a month for an expected vehicle and sent many e They do not hold a vehicle that is expected to arrive. Sells to first person through the door. Waited a month for an expected vehicle and sent many emails trying to buy vehicle upon arrival, and they just sold to a walk-in without notifying me. Strongly suggest you avoid Capitol Honda. More
Visité Capitol Honda la semana pasada y tuve una experiencia excelente. Diego Gómez fue muy amable y conocedor, y me ayudo a encontrar el coche perfecto para mis necesidades. El proceso de compra fu experiencia excelente. Diego Gómez fue muy amable y conocedor, y me ayudo a encontrar el coche perfecto para mis necesidades. El proceso de compra fue sencillo y sin complicaciones, y me dieron un precio justo por mi vehículo.¡Recomiendo encarecidamente Capitol Honda a cualquiera que busque un coche nuevo. More
Courteous and prompt response and solutions. Good deals, clean, provide free fruits and refreshment, while waiting Good deals, clean, provide free fruits and refreshment, while waiting More
I have been going to Capitol Honda to get my cars serviced for over 20 years. They have always been helpful, honest, and have provided excellent service! A shout out to Angelo who has been my go to serviced for over 20 years. They have always been helpful, honest, and have provided excellent service! A shout out to Angelo who has been my go to service contact person and always provides outstanding customer service. More
The service department addressed the vibration of the CRV hood when driving at highway speeds. This issue was due to a poorly installed latch at the factory. The technician walked me through the process in hood when driving at highway speeds. This issue was due to a poorly installed latch at the factory. The technician walked me through the process in aligning the latch to keep the hood snugly latched. More


