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Capitol Honda

San Jose, CA

4.8
612 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

March 05, 2021

Valerie is tremendous to work with. She not only took information but actively asked what can Honda assist with, provided expectations and kept communicating through the entire process. More

by jschahal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Mar 06, 2021 -

Capitol Honda responded

We will be sure to thank Valerie for ensuring your great care at Capitol Honda. We're so happy you enjoyed your time with us. See you again for any other Honda needs.

March 04, 2021

I recommend a Honda dealership salesman Val and Ross. They are both very professional and very helpful even though I didn’t buy a Honda vehicle I bought another used car brand they treating me no differe More

by Nicholaspitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross & Val.. salesman
Mar 05, 2021 -

Capitol Honda responded

Nicholas- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear Ross and Val went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new Honda! We greatly appreciate your positive feedback and glowing recommendation. We are looking forward to working with you for years to come at Capitol Honda.

March 03, 2021

Made an appointment a few days in advance, for email reminders. When I arrived they checked me in quickly. Customer service was great and timely updates. More

by M Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Mar 04, 2021 -

Capitol Honda responded

Hi there, thank you so much for sharing your feedback for our team! We're glad to hear you received fast and efficient service. We hope to work with you again.

March 02, 2021

Excellent customer; service Zack made the process of buying my leased car and leasing a new car flawless. I appreciated his care and knowledge. His brother, John, made the financial aspect of the transa More

by Yvette Katz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Matar and John Matar
Mar 03, 2021 -

Capitol Honda responded

Thank you for the great review! We are so pleased to learn that Zack's outstanding service was knowledgeable and we will be sure to share your feedback with him. Congratulations on your purchase; Capitol Honda hopes to work with you again.

March 01, 2021

Jake is a excellent person,He has the most greatest Jake is a excellent person, He has the most greatest customer service skills He really put down on the service form what all that I needed fir my 2 More

by Julia O Guerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 01, 2021 -

Capitol Honda responded

Hi Julia, thank you for the great feedback with Jake! It's wonderful to hear that he's taken excellent care of you and your 2017 HRV. We're here anytime you need help!

March 01, 2021

I felt the service was quick and communication was very helpful on how everything was going to go as well as understanding the services that were to be provided. More

by Lincho2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Mendez
Mar 02, 2021 -

Capitol Honda responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us at Capitol Honda in California. We appreciate your business!

February 28, 2021

Very nice experience in CAPITOL HONDA, Jon is a sales person who helped in terms of getting the best deal. I will highly recommend to come capitol honda and meet Jon, he is excellent and you will get a More

by kamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molaie
Mar 01, 2021 -

Capitol Honda responded

Hi Kamal, thank you so much for the kind words with Jon! We're glad to hear your experience was nice and excellent. We appreciate your business and hope you consider us again.

February 27, 2021

Excellent service! Jake at Capitol Honda takes care of all my service needs for both my Accord and CRV - everything is taken care of of in a very timely manner and at a good value. Thanks! More

by Marc G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Haslemann
Feb 28, 2021 -

Capitol Honda responded

Thank you so much for taking the time to share your excellent service experience at Capitol Honda. We are super happy to know that your Honda Accord and Honda CRV are well taken care of. Feel free to contact us if we can assist with anything else, Marc!

February 26, 2021

Great experience. There were 2 things that your company did wrong. I had called in advanced getting the Costco price in advance. Roger embarrassed himself and I’m sure Vahab by trying to over charge me and More

by Laura Rudeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahab Hakimian , Roger Villanueva, Steve Vose
Feb 27, 2021 -

Capitol Honda responded

Laura, I would like to speak with you regarding the prices in question. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to address your feedback. Could you please email your preferred contact information to me at hsiddiqui@penskeautomotive.com? Thank you, Haris Siddiqui General Sales Manager hsiddiqui@penskeautomotive.com 408-445-6010

February 25, 2021

Their salesman gave me a great deal. I would come back in the future and would recommend them to all my friends and family. Great jobs! More

by tranhd200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loi, Roger Villanueva, Steve Vose, Sean Weaver
Feb 26, 2021 -

Capitol Honda responded

Thank you for taking the time to share your excellent experience with our Sales Department! We look forward to doing business with you again at Capitol Honda!

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