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Capitol Honda

San Jose, CA

4.8
612 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

February 25, 2021

Valerie did a great job of helping me fix a starting issue with my 2018 Honda Civic. The service technician identified the problem as a failing battery which was replaced, while I waited, at no cost. Sh More

by Williamrkirby2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Feb 26, 2021 -

Capitol Honda responded

William, Thank you for the five stars! We are thrilled to hear that you enjoyed working with our Service Department, Valerie in particular! It's great to hear that we were able to help you with your 2018 Honda Civic! We look forward to doing business with you again at Capitol Honda.

February 16, 2021

Rene was Terrific! Very helpful courteous and professional! Considering covid; I felt very comfortable with being at Capitol Honda again for service. Thank you Rene! More

by TGarcia408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Feb 17, 2021 -

Capitol Honda responded

Hello, thank you so much for the great feedback with Rene! We're pleased to hear your experience was terrific. Let us know if there is anything else we can do for you.

February 15, 2021

Eber Pacheco was the young man who assisted me and he was efficient and pleasant and informed me of progress during the day. Happy customer More

by mackeret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eber Pacheco
Feb 16, 2021 -

Capitol Honda responded

Hi there, thank you for the great review with Eber! We're glad to hear your experience with us was positive. Have a nice day.

February 10, 2021

Alex campos , was able to take me in with no appointment and his customer service was excellent ! He always makes sure I leave out of there happy with the service in my car . More

by Carla_munoz88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos , Roger Villanueva, Steve Vose, Sean Weaver
Feb 10, 2021 -

Capitol Honda responded

Thank you for the great review, Carla! Capitol Honda is always happy to be of service, and we will be sure to let Alex know how satisfied you are with his service. If we can be of further service, please be sure to let us know.

February 08, 2021

Professional, knowledgeable, helpful, friendly.Cc xx a Professional, knowledgeable, helpful, friendly. Cc xx a Av h can ivy Gg hf Gg fc jj SST my frs JJ h FBhh ing n g More

by Stockwellv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie
Feb 08, 2021 -

Capitol Honda responded

Thank you for the feedback! Capitol Honda is always happy to be of service. Please come back at any time.

February 03, 2021

The service department rep Valery, was very friendly and informative. She outlines what was going to happen and the timing of the service. She was on point and I was in & out in a timely manner. More

by Matt F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valery
Feb 04, 2021 -

Capitol Honda responded

Thank you so much for your feedback! We hope you continue to choose Capitol Honda for all your automotive needs! Take care!

January 29, 2021

I’m happy with my new car and Capitol Honda is the dealer I trust:care about customer after sale. Especially thanks to Brian,who helped me with the good deal. More

by tungchung1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 30, 2021 -

Capitol Honda responded

Thank you for the fantastic review! We are thrilled to see that Brian's exemplary service helped you get a great car at a great price. Congratulations on your purchase; Capitol Honda looks forward to working with you again.

January 28, 2021

I was worried when my first time at this dealer, but the sales persons here are very polite and patiently. The process was smooth and comfortable. Highly recommend for sales and service at Capital Honda. More

by phuong_nguyen0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Tran, Roger Villanueva, Steve Vose, Sean Weaver
Jan 29, 2021 -

Capitol Honda responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

January 26, 2021

Great service, completed service on time at good price. Traci Naylor is a friendly and helpful employee. My 2021 Honda Pilot is a dream to drive. More

by Mbayless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Naylor
Jan 26, 2021 -

Capitol Honda responded

Hello, we appreciate your feedback with Traci and our team! It was a pleasure working with you. Have a wonderful day.

January 26, 2021

Great service.. very helpful and knowledgeable service personnel, friendly and honest. I highly recommend this dealer to perform vehicle maintenance and repairs for Honda’s. More

by Ralf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Jan 27, 2021 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you were provided with great service at Capitol Honda and we hope that you will continue to visit us!

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