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Capitol Honda

San Jose, CA

4.8
612 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

January 26, 2021

My experience at this particular Honda was great. Nick Gaede the gentleman helping me with my purchase was amazing, professional and super knowledgeable! I would definitely recommend anyone to come here f More

by Rbueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gaede
Jan 27, 2021 -

Capitol Honda responded

We're so glad to know you had such a great experience at Capitol Honda. Thanks for your great feedback for Nick. We appreciate your recommendation so much. Have a wonderful day!

January 25, 2021

I went by the service department to ask about my "check tire pressure" light. They jumped in and not only resolved the issue but showed me how to do it in the future. I then asked them to check out the t More

by sheriavel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos.
Jan 25, 2021 -

Capitol Honda responded

Thank you for the great review! We are so pleased to see that Alex's consummate service helped you learn something new about your vehicle and it's care. If there is anything else that Capitol Honda can do for you, please be sure to let us know.

January 23, 2021

Great service. Very prompt and on time service by my service writer. He did a great job and performed on his promises and got me on my way. More

by BlueblazeJimNolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jan 24, 2021 -

Capitol Honda responded

Thank you for visiting Capitol Honda! We are happy to know that you enjoyed our services. We look forward to working with you again!

January 22, 2021

My visit went easily and smoothly. Alex Campos was the Service Rep who helped me. I was very happy with his help. He listened to what I needed and provided knowledgeable assistance More

by Martha Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos
Jan 22, 2021 -

Capitol Honda responded

Hi Martha, thanks for the kind words! We're glad to hear your experience was positive. We're glad to know Alex has gone above and beyond in assisting you. We hope to see you in the future.

January 20, 2021

The salesman Jon Molaie approached me and my daughter and made our visit pleasant. John Matar also made my visit pleasant. Great experience for me More

by soniacross710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molaie and John Matar, Roger Villanueva
Jan 21, 2021 -

Capitol Honda responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Capitol Honda!

January 17, 2021

The employees at Capital Honda are always courteous, respectful and knowledgeable. I have never experienced any problems, delays, or inconveniences. I highly recommend this location. More

by olgadanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lai Saechao and John Matar
Jan 18, 2021 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you enjoy our team at Capitol Honda and we appreciate you recommending us!

January 17, 2021

Wish we get some discount, that would be well appreciated.and hopefully there was coffee and some donuts as it was quite chilly that morning More

by arodriguezjr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narin
Jan 18, 2021 -

Capitol Honda responded

Thank you for the feedback! We will make sure to share your feedback with management.

January 16, 2021

Alex is great customer service! He took care the recall automatically, pay attention to work details that need to keep the car run like new. Promise time to complete service on my car sooner than expect. More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX CAMPOS +14084456064 ACampos@penskeautomotive.com
Jan 17, 2021 -

Capitol Honda responded

Thank you for the kind review! Alex was happy to assist you. Please let us know if we can be of any further assistance here at Capitol Honda.

January 16, 2021

Excellent service from Thomas Wakamaya! He made it very easy and quick while I waited. I come from Santa Clara to get my car serviced. More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jan 17, 2021 -

Capitol Honda responded

Thank you for the kind review! Thomas was happy to assist you with everything. Please let us know if we can be of any further assistance here at Capitol Honda.

January 14, 2021

The staff we met were all very friendly and professional. They were all very interested in seeing that we had a good experience, were happy and we got what we wanted. More

by Johnwyckoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tunnermann, Roger Villanueva, Steve Vose, Sean Weaver
Jan 14, 2021 -

Capitol Honda responded

Thank you for the great review! We are delighted to know that you received friendly and professional service. We hope to see you again here at Capitol Honda.

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